Articles by Jason Cannon

Jason Cannon serves as the Online Managing Editor for Truck Parts and Service and its sister site, Successful Dealer. Reach him at jasoncannon@randallreilly.com.

Jason Cannon has posted 1229 Articles for Truck Parts & Service

Customer inquiries and expectations

Customer inquiries drive most trade show conversations, so identifying what prospective trade show attendees will want to see and discuss is an absolute necessity for ...

Detroit Radiator Corporation takes ‘party’ on the road

Detroit Radiator Corporation launched "Party with DR·COOL!" events for select business-to-business customers this month. DR·COOL is Detroit Radiator Corporation’s award-winning, 18-wheeler truck and trailer/mobile marketing unit. It travels the country to approximately 15 industry tradeshows each year, showcasing products, awards, sponsorship memorabilia and company history. “We wanted to create a ...

GALLERY: Meet the Mack Masters champions

Clarence Oosterhoff, Dan Orser, Matthew Giesbrecht and Tyler Kronebusch, from Prince George, British Columbia-based Babine Truck & Equipment, were named the inaugural 2015 Mack Masters champions this week at Mack's Customer Care Center in Allentown, Pa. The award capped nearly six months of competition which saw the Babine group ...

WW Friedline celebrates 50 years

Somerset, Pa.-based WW Friedline, Inc. recently celebrated its 50th anniversary. The business now rests in the hands of second generation president Mark Friedline, the son of the company's founder, Wayne W. Friedline. "I was the youngest of a family of four," he says. "I just love trucks and the good people ...

New aftermarket products from Dorman HD

Dorman HD Solutions has released several new "Formerly Dealer Only Parts" to the aftermarket. Click through the gallery above for more on the products and their descriptions.

Hartman Fleet Services acquired by McCarthy Tire Service

Pennsylvania-based McCarthy Tire Service has acquired Manassas, Va.-based Hartman Fleet Services, Inc. , which provides heavy mechanical services, fleet maintenance and repair, and mobile mechanical services to customers in Northern Virginia, Maryland, and Washington, DC. John D. McCarthy, Jr., the fourth generation president of McCarthy Tire Service, says the acquisition fits ...

When the truck becomes your customer

  There’s a very real chance in the not-too-distant-future that the way some of your customers look will change. They will get taller, wider and a lot heavier. E-commerce is an increasingly popular option because it allows the customer to order what they need at their convenience, but I think there’s ...

Website debuts to support natural gas fleets with parts search

Parker Hannifin distributor Exotic Automation & Supply has launched an e-commerce site for fleets looking for OEM replacement CNG, LPG & LNG maintenance parts. Sales director Henry Testa says the new website provides owners of fleets ranging from 1 to 100,000 trucks with direct access to high performance products for ...

New electric oil pump from EMP

Engineered Machined Products Inc. (EMP) has launched a brushless DC electric oil pump. The new Model OPi40 features high performance gerotor pumping technology, including a long-life Brushless DC, Sensorless Motor, sealed and fully submersible, while delivering four gallons per minute at 100 PSI. EMP’s says the advantages of its Brushless DC Electric ...

GALLERY: ACT Expo tradeshow floor

The Alternative Clean Transportation (ACT) Expo kicked off this week in Dallas, Texas with 200-plus exhibitors and an estimated 3,500 attendees. ACT Expo is North America’s largest clean fleet event, representing all weight classes and alternative fuels— including electric, hybrid, hydrogen, natural gas, propane autogas, renewable fuels, and advanced ...