Articles by Lucas Deal

Lucas Deal is the editor of Truck Parts & Service and Successful Dealer. He can be reached at lucasdeal@randallreilly.com.

Lucas Deal has posted 1256 Articles for Truck Parts & Service

The four skills every salesperson needs

Not everyone is born to sell. All salespeople — even those who are part of a team — still require planning and communication skills to thrive today. Jim Pancero notes four skills in particular that are vital to salespeople of all generations: attitude, operational personal persuasive skills, tactical skills and strategic ...

Managing a new generation of employees

Think about the salespeople in your business today. How many of them are over 50? How about 60? How many of them will be retiring from your business in the next five to seven years? If the answer is a significant number, it may be time for your business ...

As the workforce evolves, so must your business

What color is a yield sign? If you said yellow, congratulations, you're in the majority. You're also wrong. Public highway yield ...

Blast from the past: One upping your profitability

This article is originally from the October 2012 issue of Truck Parts & Service, and is a supplement to an upcoming May magazine feature on the benefits of operating a master warehouse. One perk of operating a heavy-duty parts and service facility is the opportunity to create multiple revenue streams. Focusing strictly ...

A gallery of last year’s top aftermarket products

If you've been paying attention on this site over the last two weeks, I'm sure you've noticed we've been counting down the 10 most-read new products releases from this site this year. The No. 1 most-read product release was unveiled yesterday. For more details about each product, I'd recommend ...

New tool chest from Milwaukee

Milwaukee Tool introduces a new 46 in. steel storage chest and cabinet. Built for extreme productivity, Milwaukee says the new storage solution was designed with the function, durability and organization options that professional users need every day. “Many storage solutions in this category do not have the durability that professionals ...

Whining isn’t a strategy

Running a business today is incredibly difficult. Competition is intense. Customers are tough to please. The economy is volatile. Though as true as those statements may be, that doesn’t justify them as excuses for struggles you may have in your business, says Stan Slap, CEO at Slap Company. Running a ...

Six steps toward an effective service facility

One of the biggest obstacles in improving service shop productivity is building design.Bad processes can be written and improved but expanding a tiny shop is a much more challenging (and expensive) task. Which means for service providers looking to improve the functionality of an existing location, you have to ...

Blast from the past: Turning cores into cash

This article is originally from the September 2013 issue of Truck Parts & Service, and is a supplement to an upcoming May magazine feature on remanufactured part sales growth in today's aftermarket. You wouldn’t throw cash away, or toss a pile of checks in the trash. So why are there old ...

The CSA conundrum

There’s a battle brewing in the fleet world around the Federal Motor Carrier Safety Administration’s (FMCSA) Compliance, Safety, Accountability (CSA) program. Last September a bill was introduced in the U.S. House of Representatives that called for the abolition of publicly visible fleet CSA scores. Proposed by Rep. Lou Barletta (R-Pa.) — ...

Semper Fi, Jack

Bill Wade