Lucas Deal

Articles by Lucas Deal

Lucas Deal is the editor of Truck Parts & Service and Successful Dealer. He can be reached at lucasdeal@randallreilly.com.

Lucas Deal has posted 1082 Articles for Truck Parts & Service

SPECIAL REPORT: All in the family

Trucking has always been filled with successful family businesses. Many of the largest fleets in North America — Swift, J.B. Hunt, Schneider, Werner Enterprises —started as small family businesses, as did some of the industry’s most recognizable truck brands — Kenworth, Mack, Peterbilt. While some of those large scale operations have since transitioned away from ...

All in the Family, Part I: The foundation

This is Part I of Truck Parts & Service's three-part special report on aftermarket family businesses. For an introduction, CLICK ...

All in the Family, Part II: The joys

This is Part II of Truck Parts & Service's three-part special report on aftermarket family businesses. For an introduction, CLICK HERE. Those who’ve done it say running a family business can be incredibly rewarding, keeping active family involved and drawing others into the industry. “It’s not about making money to me,” says Ward. ...

The ‘Family’ Business

All in the Family, Part III: The struggles

This is Part III of Truck Parts & Service's three-part special report on aftermarket family businesses. For an introduction, CLICK HERE. Joyful as it can be, leading a family business is not without challenges. If pride in a job well done is one of the biggest selling points, the stress of the job ...

The four rules of data

With so many new avenues to acquire data in today’s trucking industry, it is important aftermarket businesses don’t forget their best data asset— customer information. All customer interactions offer aftermarket businesses an opportunity to acquire knowledge. From basic stock orders to rush deliveries to vehicles down on the highway, each ...

NGVi extends early-bird registration rates

Natural Gas Vehicle Institute (NGVi) announces its early-bird registration rates for its upcoming heavy-duty natural gas vehicle maintenance and diagnostics training courses, set for Aug. 12-14 in San Leandro, Calif., have been extended. Interested parties now have until July 31 to register for the August course at the discounted ...

Coolant maintenance not ‘set it and forget it’

Cooling system problems cause 40 percent of all engine service, making it one of the most misunderstood systems on a commercial vehicle. Many coolant suppliers attribute that confusion to the number of coolants available in the market and the monitoring each require. Providing expertise on coolant and cooling system maintenance ...

To Catch A Thief

I’m going to let this one speak for itself. Here’s a great story from Karmak on how one of its business systems was used to quickly identify and apprehend a parts thief. In reading this story, I can’t help but wonder: Without Karmak’s technology, how long would it have taken to ...

What data isn’t being used?

James Vogel, general manager of RigDig, says businesses with proactive leadership are the most accepting of new data sources, while “those who aren’t already using some data from their business are much less likely to use it otherwise.” But Bryan Funke, senior director, commercial vehicle sales at IHS Automotive, says things are ...