Babine service techs earn top Volvo honors
Service technicians from Babine Truck & Equipment of Prince George, Canada earned first place at the 2012-2013 Volvo Trucks North American Volvo International Service Training Award (VISTA) World Championship semifinals, claiming a spot among the best 32 teams in the world
Conducted every two years, the competition recognizes technician excellence among Volvo dealer service personnel.
Babine Truck & Equipment will next compete at the VISTA World Finals June 25, 2013 in Gothenburg, Sweden.
Technicians Tyler Kronebusch, Dan Orser, Matthew Giesbrecht and Clarence Oosterhoff out-performed 208 other teams representing Volvo dealers across North America. All four members of the Babine team are Volvo Master Technicians, the highest level of certification for service technicians.
Master technicians typically have more than two years of work experience, more than 115 hours of training and have completed a series of tests to achieve and maintain the status.
The VISTA 2012-2013 began in August 2012 and included three rounds of online competition involving technical questions. The field was narrowed to five teams of finalists from the U.S. and Canada who traveled to Volvo Trucks’ North American headquarters in Greensboro, N.C. for the final round. The other finalists represented M & K Quality Truck Sales from Byron Center, Mich., Burr Truck & Trailer Sales of Vestal, N.Y., Truck Enterprises Inc. from Harrisonburg, Va. and Mobile Fleet Service of Yakima, Wash.
In Greensboro, the finalists were tested on their knowledge of service and parts literature and ability to look up parts and service information within the Volvo system. Contestants also had to troubleshoot pre-determined faults placed on two Volvo trucks and a Volvo D13 engine.