August 25, 2016
Chevron kicked off the 2016 Great American Trucking Show (GATS) with a bang Thursday, unveiling its new line of Delo 400 API CK-4 and FA-4 heavy duty motor oils and corresponding customer service programs at a press event before the start of the show.
The new oils – formerly covered under the developmental blanket of PC-11 – will be available Dec. 1, and as part of the rollout Chevron says it will launch a new consultive advisor service to help customers select the best product.
The new Delo oils will feature Chevron’s next-generation ISOSYN technology, a unique combination of Chevron’s formulation expertise, high performance additive chemistry and premium base oils, that the company says helps extend the durability of critical diesel engine parts. ISOSYN Advanced Technology enables increased durability through better oxidation control, anti-wear protection and piston control, while extending drain intervals compared to API CJ-4 oils.
A unique formulation of ISOSYN Advanced Technology, Chevron says, has helped optimize fuel efficiency for the FA-4 specific oils – lower viscosity oils slated for use in model year 2017 and newer trucks. Chevron’s API CK-4 oils will be backward compatible for older model year engines.
New Delo 400 product line
Chevron says its new Delo 400 product line offers optimized performance and better engine protection than any prior generation Delo product, extending the life of the vehicle and helping minimize the cost of ownership.
Additionally, Len Badal, global Delo brand manager for Chevron, says the company has seen some of its longest drain intervals and best engine protection in the company’s history from the new products.
The new Delo 400 product line, which Badal says is the most advanced Delo 400 product line to-date, will be available in a variety of viscosities and will support both API CK-4 and FA-4 categories.
“The last category change (API CJ-4), we were pretty much only worried about one viscosity grade, a 15W-40″ he says. “Today we have a significantly wider range of products.”
Chevron describes the different products as follows:
“New diesel engine oils means more options to maximize fuel economy while protecting equipment,” says Shawn Whitacre, Chevron Delo senior staff engineer and chairman of the ASTM Heavy-Duty Engine Oil Classification Panel.
Whitacre adds that Chevron is field testing the new Delo products in more than 900 engines – including nearly 500 on-highway trucks – across a range of OEMs, and through a diverse set of operating conditions, going beyond the many miles on the road, but also the most significant off-highway testing Chevron’s conducted for a new category change.
“These products have seen tens of thousands of hours of testing across nine different industries, including trucking, construction, agriculture, mining, inland marine and much more,” Badal says.
“We’re running [Delo 400 XSP SAE 5W-30] in a group of our newest Freightliner Cascadia’s with the new DD15 engines,” says Ozark Motor Lines Director of Maintenance Glen McDonald, adding the oil’s performance has encouraged him to push his drain intervals up to 80,000 miles.
Whitacre says the launch of the new oils culminates a five-year development process, adding the Delo 400 product line has gone through Chevron’s most extensive field testing program to-date.
Rommel Atienza, commercial brand manager for North America at Chevron, says the new Delo 400 product line will be packaged with specially labeled caps clearly noting support for either API CK-4 or FA-4 and will have color-coordinated labels and caps to make it easy to differentiate. The ISOSYN Advanced Technology branding will be prominently featured on the package.
The goal of Chevron’s new advisor service, Atienza says, is to aid customers and potential customers during this time of transition from CJ-4 formulated oils and ensure they select the right product going forward.
Chevron says the advisor program has three phases:
Atienza says the consultation service will debut with the launch of the new oils in December.
“We are shifting our perspective to look at the whole vehicle and how we can ladder up to the bigger impact on a business,” he says. “Our new advisor program will help us partner with our customers to drive their business forward with the right product for their needs.”
Additionally, Badal says Chevron has committed to providing training for aftermarket businesses to best assist customers when considering the new oils.
He says visible labeling and logos designed to clearly connote performance benefits will be found on the packaging of each oil. This will allow aftermarket businesses and vehicle owners to quickly determine the best products for their vehicles in a short amount of time.
“We want them to easily determine [the product] they need,” he says.
“This is a time of change in our industry, and we expect customers will have many questions, including what oil is best for their business needs,” adds Doug Hinzie, VP, Americas Lubricants at Chevron. “With the licensing of API CK-4 and FA-4 oils, our customers will have more choices than ever, so we are providing products and services to answer those questions and improve their business. Continuing that collaboration, we are committed to work with them to help them determine the best product for their needs, which is why we launched our new advisor service.”
What lies ahead?
Badal says EPA Phase 2 will raise the bar in terms of performance that truck OEMs are going to have to achieve, and that means having an engine oil available to compliment those efforts.
Badal says Chevron is already developing its next generation oil – ZFA 5W-30. While not currently available publicly, Badal says the oil is currently being tested and validated so it is ready as Phase 2 marches toward model year 2027, when it’s regulations become the most stringent.
“We have several OEMs testing this type of product because they know they’re going to have to get to those regulations into the future.”