October 30, 2013
Based on its recent analysis of the remanufactured brakes market, Frost & Sullivan has recognized Meritor with the 2012 North American Frost & Sullivan Award for Product Quality Leadership.
Meritor earned the award for its superior focus on quality and performance, Frost & Sullivan says, and has emerged as a leader in the North American remanufactured brakes industry.
“Meritor has demonstrated an ability to understand customers’ requirements and develop the best product design that ensures the safety for customers’ trucks,” says Janardan Damani, Frost & Sullivan research analyst. “The company aims to engineer safety into every brake system, detail, and control.”
Frost & Sullivan presents this award yearly to the company that has demonstrated outstanding product quality in terms of performance, reliability, design, usability and perceived value.
Frost & Sullivan says its Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.
The remanufactured brakes market is moving into a stage of growth where there will be increasing focus on quality and performance. Meritor is well suited to shine in such an environment, the company says, especially in the OEM truck market, due to its emphasis on continuously burnishing product quality.
Meritor says it offers the same level of warranty for both its remanufactured and new products. This is indicative of its faith in its development process, which ensures that the products are validated against test plans. These test plans use simulation and field data to ensure the product is fit for field use and finally, Meritor’s application process aligns product design choices with customer demand.
“Leveraging its global production base and supply chain, Meritor has established itself as the leader in brake manufacturing,” says Damani.