The value of horses and mules

Blogs Jason Cannon January 24, 2013

Coming up as a young writer I was very fortunate to have a good mentor.

A 30-plus year industry veteran, he had “been there, done that.”

Having that kind of leadership was important as I began to work my way through the professional world.

Of all the lessons I learned that made me a better writer, I also learned several lessons that made me a better employee, a better manager and helped me better understand myself and my co-workers.

Have you ever looked at one of your co-workers or employees and thought, “It sure would be nice if they worked as hard as I did.”

Here’s a shocker: They probably do work as hard.

They may not work as quickly as you – or as quickly as you would like – but that doesn’t mean they’re not working hard.

Don’t get me wrong. There are a handful of “bad employees” out there. However, in my experience, not nearly as many as you think. Understanding and appreciating the value of skill and effort will go a long way in your business, whether you’re selling parts, servicing trucks or anything in between.

Generally speaking, in practically every laborforce you’ll find employees that fall into one of three categories, which are defined below.

The racehorse: This employee is always first to finish their assignment and is best suited for the jobs that take the longest. But they “leave everything at the shop” and are exhausted when they punch out for the night.

The quarter-horse: A very steady employee but far from the fastest. They work quickly in short bursts and are best suited for multiple smaller tasks.

Jason Cannon is Online Managing Editor for Truck Parts & Service.

You can follow me on twitter at @By_Jason_Cannon

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  • Big Daddy

    Not all can be racehorses, or mules, or quarter horses. Any manager worth his/her salt recognizes which employees are which. It is good to have mules do the tedious jobs, hunting down elecrtical issues, etc. The racehorse id great for slinging gears and clutches in and out. The quarter horse is the one that does the smaller 2-4 hour jobs, fan hubs, AC, that kind of thing.
    A mix is definately best.