Topics Blogs

We’ve spoiled ‘em, and they’re still not happy

There is an interesting dynamic developing in the North American economy, both at the consumer level and in business-to-business marketing. Chinese goods are flooding most markets. And our customers have become terminally spoiled. Note, however, that these are two entirely different stories. There really are no under served markets ...

Striving for excellence

Have you ever won a trophy? I’m not talking a medallion you for coming in third, or a participation certificate that said you completed a challenge. I’m talking an honest to goodness “you finished in first place” trophy. I have. Twice. The first time was in sixth grade. I had a Mark Price-like performance to win the ...

How will GHG Phase II hit the aftermarket?

I’m all for conservation. I live in Alabama, and the county where I live is a one of the top destinations for hunters in the Southeast. This past deer season, I ran into Brett Favre at the Chevron station. On top of that, greenhouse gas emissions trap heat. It’s not like ...

How the Navy could help you run your distributorship

Often, plans don’t go as smoothly as we intend, but does that mean we should give up altogether? I would argue “no.” Throughout my training in the leadership laboratory of the U.S. Naval Academy and as division officer on a U.S. Navy combatant ship,planning has always been emphasized. Goals ...

Addressing China’s counterfeiting problem

Counterfeiting is illegal in the United States and Canada. It sounds so ridiculous to say that out loud, since it’s the kind of thing everyone knows, but it’s the truth. Both ethically and legally. You can’t take a product or idea that belongs to someone else, copy it and ...

Failure Autopsy … An Essential HD Innovation Tool

Every New Product Will Not Earn a Hockey Stick! The drive to innovate actually has a lot to do with the past. The ‘old guys’ stories of striving and failing then succeeding are often inspiration, as we spend hours dreaming up new products and distribution models that will change ...

Are you ready for PC-11?

A new heavy-duty diesel engine oil standard is scheduled to be unleashed on the trucking industry at the end of next year. For as long as there have been automobiles there have been lubricants for them, but the game is starting to change like never before. CJ-4, today’s heavy-duty diesel engine ...

You can sell savings

Did you know you have products in your showroom or warehouse that can save your customers $9,000 per year? It’s true. According to the results of a recent study by the North American Council for Freight Efficiency (NACFE), fleets that actively spec’d their equipment with fuel efficient products in 2014 ...

Do you SmartWay?

Hey all - Do we have any suppliers out there who produce EPA SmartWay approved technologies? Or any distributors, service providers or dealers who sell their products? If so, would any of you be interested in discussing your products with Truck Parts & Service? With an upcoming August magazine article on ...

When the truck becomes your customer

  There’s a very real chance in the not-too-distant-future that the way some of your customers look will change. They will get taller, wider and a lot heavier. E-commerce is an increasingly popular option because it allows the customer to order what they need at their convenience, but I think there’s ...