Topics Blogs

The tortoise had the right idea

If you missed Heavy Duty Aftermarket Dialogue last week (or our coverage of it), one theme that resonated through most of the economic discussion was the relative consistency of the aftermarket. It was mentioned that while new truck sales regularly flow in cycles—we’ve just dipped into a slight downturn, as I’m sure you’ve guessed—the aftermarket ...

Selling tactics for a slow growth heavy-duty market

The non-recovery from the 2008-2009 heavy-duty parts market recession may continue to creep along for sometime. Certainly the recent hours-of-service (HOS) regulations, technician and driver shortages and softness in the worldwide economy don’t clear the economic crystal ball at all. Because of this weak recovery, review your marketing assumptions ...

Top equipment purchasing trends predicted for 2016

https://www.youtube.com/watch?v=XCcnFXUk5RE The Equipment Leasing and Financing Association (ELFA) has released its Top 10 Equipment Acquisition Trends for 2016, and several appear to be locks to impact the heavy-duty aftermarket. ELFA says U.S. businesses, nonprofits and government agencies are expected to "spend over $1.6 trillion in capital goods or fixed business ...

New Year’s resolutions to improve your sanity and your business

The new year is upon us, and with that comes the weight of responsibility to completely turn our lives around. That’s right – New Year’s resolutions. We’ve spent the last year – or more likely, our entire adult lives – nurturing bad habits that we intend to undo thanks ...

Happy 50th Birthday to Us: Independent Heavy Duty Distribution

The entire organized heavy-duty aftermarket seems to have emerged all at once about 50 years ago. Organizations such as the Automotive Electric Association (AEA) and the National Wheel and Rim Association (NWRA) were around earlier, formed mostly to deal with protected territories from a handful of key suppliers. But in 1966, ...

What was the top newsmaker in the aftermarket this year?

As the sun sets on 2015, we're looking back on the top articles of the year posted to TruckPartsAndService.com. Over the past 12 months, 365 days or 8,760 hours, Lucas Deal and I have posted thousands of articles. Some from industry events, some personnel announcements, many new products and ...

Will the e-log mandate boost aftermarket sales?

When it was announced earlier this month that the Federal Motor Carrier Safety Administration’s proposed rule regarding electronic logging devices (ELD) had been finalized and approved, most of the trucking industry’s initial reaction leaned toward implementation. Under the guidelines outlined in the new rule, Truck Parts & Service's sister publication Overdrive ...

The standardization of service excellence, and fighting fire with fire

The heavy duty aftermarket might have scored a victory in August with Right To Repair, but OEMs still have plenty of haymakers left to throw. Whether its Freightliner’s Elite Support, or newer programs like Kenworth’s PremierCare Gold or Mack’s Certified Uptime Centers, dealers are prepared to go to war ...

Taking advantages of opportunities

I cut my writer’s teeth in the newspaper business. Early on in my career, Alabama’s attorney general made a major push on municipal government to eliminate meetings not open to the public. Generally, a body charged with governing the public is prohibited from meeting “secretly.” There are a few ...

How an hour a day can revolutionalize your business

One benefit I have in my position is the ability to attend a lot conferences. I get to listen to nationally renowned motivational speakers and business consultants. I get to be a fly on the wall at high-level business workshops and training events. I receive advice on selling parts and ...