Independent distribution — Really?

By Stu MacKay, with counterpoints by Molly MacKay Zacker, both of MacKay & Company. SM: On the heels of another Heavy Duty Aftermarket Week (HDAW), the issue of who gets permission to exhibit and to attend again surfaced. For as long as most of us can remember, individuals and other entities with any sort of umbilical relationship to a vehicle-producing entity cannot be considered independent and ...

How You’ll Beat Amazon

February 20, 2017

Did you pick up the unofficial theme at Heavy Duty Aftermarket Week (HDAW)? Beginning in the lead up to Heavy Duty Aftermarket Dialogue and running through HDAW’s final educational session, it was clear there was a thematic undercurrent during the festivities this year in Las Vegas. Panelists brought it up constantly, suppliers focused on it during the trade show and — at least from the conversations ...

Understanding customers’ parts wait times

February 14, 2017

For those who saw the release last month, MacKay & Company is nearly ready to launch a comprehensive study into the growing number of fleets who are beginning to purchase products online. As a preliminary probe, the study's initial findings were released before Heavy Duty Aftermarket Week (HDAW), and among the information presented in those findings was the revelation that 55 percent of fleets have already purchased a ...

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