Topics Blogs

Predicting the changing truck market

The trucking landscape is changing. I know what you’re thinking; “Again?!” Change is constant, but in an industry like trucking — one that is regulated in practically every capacity — change is inevitable. In 2013, 2.7 million medium- and heavy-duty trucks were sold globally. By 2022, that number is expected to ...

Improving Supplier Relations Increases Profits

Results of a new study released show major automakers – in fact, most manufacturing companies – could significantly improve their profits simply by improving their supplier relations. According to the study, Chrysler, for instance, which went through a decade of turbulent ownership changes from 2000-2012 (that included the worst ...

Extracurricular activities

My high school guidance counselor was a big fan of extracurricular activities. She would constantly push students to get out of the classroom and try other things — sports, arts, student government, volunteer work. What we did was never as important as the fact that we actually did it, because to her, the value came from ...

CSA and the technician

With three decades of experience in the heavy-duty maintenance industry, Tommy Davis is no stranger to CSA. The aftermarket veteran dealt with the program on a daily basis as vice president of service centers at AMBEST, Inc., and now shares his knowledge on the program and its impact on service ...

Getting crushed in the ripple effect

Have you ever seen the beginning of a tidal wave? Not the front-facing part; the part that levels everything in its path. The beginning. The genesis. It’s barely more than a ripple. That ripple builds momentum over time and eventually becomes one of nature’s most powerful forces. The trucking industry is ...

A VST May Be Worth As Much As an MBA

The Internet, mobile everything, sensors down to torque on key nuts and bolts, GPS, smartphones, electronic vehicle and driver tracking, social media, miniature electronics, instantaneous vehicle condition data transfers, RFID, remote diagnostics … these e-updates combine to fundamentally change the way trucks and fleets operate. Three recent CCJ stories ...

The rest of the stor(ies)

I cannot believe we’re in August. This year is flying by. With August’s print edition hitting the mail this week, it’s time for us to once again look at what’s coming up in Truck Parts & Service during the remainder of 2014. Most of the stories listed below were announced ...

Changing sales force utilization

Annual plan; three-year outlook, LRP … August starts the planning season. About this time every year, distributors and suppliers engage in the time-consuming ritual of setting sales goals and profit expectations. Later, when they miss these targets, many revert to the traditional approaches to improving sales performance: changing the compensation ...

The four rules of data

With so many new avenues to acquire data in today’s trucking industry, it is important aftermarket businesses don’t forget their best data asset— customer information. All customer interactions offer aftermarket businesses an opportunity to acquire knowledge. From basic stock orders to rush deliveries to vehicles down on the highway, each ...

The white stuff: Turning a white paper into a salesperson

Companies spend truckloads of cash every year on marketing initiatives for which they don’t even know how to calculate their return on investment. Print and digital advertisements and social media campaigns are key components in an effective marketing strategy, but there is much more out there that compliment them. A ...