Topics Blogs

Distributor of the Year features to begin next month

Reaching June means we are now another month closer to announcing the 2014 Truck Parts & Service Distributor of the Year nominees. Our nomination process (which is still open, by the way) will conclude, Friday, June 27, and the 2014 finalists will be announced in July. We will follow ...

Customers (not competitors nor technology) are the real forces of change

The National Association of Wholesalers recently published the most recent installment in their Facing the Forces of Change series of research studies This series remains the only major research study to analyze the future of wholesale distribution within multiple lines of trade, and provides insights about the overall future ...

More dates for our 2014 calendar

It’s amazing to think we’re already in May. It’s seems like just yesterday we were all walking around the trade show at HDAW. Time really does fly. Knowing that, below is a list of stories that will be quickly appearing in the pages of Truck Parts & Service. And remember, those Distributor of the Year profiles are ...

Parts customers show Internet, digital preferences

Suppliers looking to reach their truck driver customers will find them in increasing numbers on the Internet. According to a recent report published by Truck Parts & Service's sister publication, Overdrive, an overwhelming majority (53 percent) of truck owner-operators surveyed preferred to receive trucking industry information from printed magazines but on digital ...

‘Best Practices’ a lame goal

A number of years ago, I had the good fortune to hear a lecture by the organization and quality guru W. Edwards Deming. It was plenty strange, because the talk was being delivered at a seminar presented by the Japanese Union of Scientists and Engineers, in Tokyo, because ...

Avoiding a natural (gas) disaster

Natural gas. Think back over the last 12 months. How many articles have you read, or how many discussions have you been involved in, about natural gas? Dozens or more, right? There’s no question that finding a viable alternative fuel is a – if not the – hot button issue in ...

Steering clear of a service land mine

Nobody likes getting a bill. But a $37,500 bill, I’d have to imagine that would cause more than an audible grown to you. If you didn’t know, that’s the bill you are at risk of getting every day if you're an active commercial vehicle repair facility, as that is ...

The Truck Parts & Service summer schedule

As the calendar turns over again, I find myself looking out the window at a giant ball of fire in the sky. I’m told it’s the Sun. I was starting to wonder if the Midwest would ever see it again. Anyway, as we move from this tough winter into ...

You don’t have to do it alone

Watching a fleet customer expand can be a nerve- wracking experience. On its face, a growing customer base is great for business. But when a customer grows through consolidation, growth comes rapidly. Expanding fleets can grow not just in unit size but also in geographic area. For an aftermarket distributor rooted ...

Dollars Off or Discount Percent: How promotional pricing impacts long-term buying expectations

Three highly respected professors from Miami of Ohio and Indiana University have released studies of the ongoing effects of price cutting on future price expectations — the dreaded “Shadow Effect” that restricts the ability to rebuild price levels after a promotion (or sales panic). Especially at the end of ...