Topics Blogs

Margin-killing heavy-duty pricing myths

Here is a perplexing contradiction in the heavy-duty parts and service business. On the one hand, it’s fair to say that every member of the heavy-duty supply chain would like to maximize their margins, improve their profit performance and ultimately, increase the firm’s value. On the other hand, relatively few ...

Star Wars technology in a Terminator world

When Star Wars was made in 1977, George Lucas' special effects were cutting edge; light years ahead of anything ever seen before. By 2015, the effects are so predictable and dated it's almost comical to think that they were ever the jaw dropping display that they were nearly 40 ...

In praise of CVSN

Did you write a ‘thank you’ note yet? If you’re an independent heavy-duty service provider who stands to benefit from the revolutionary heavy-duty access to repair information Memorandum of Understanding (MOU) that was announced last month, I can tell you right now, you owe a debt of the gratitude to the Commercial Vehicle Solutions Network ...

Learning from CSA data in the aftermarket

I don’t know about you, but I love digging through numbers. Uncovering trends in data and attempting to use statistics to determine future performance, to me, is riveting. And judging by the number of one-week fantasy football league commercials that have inundated our lives the past month, I have ...

Shining up your store

When I was a kid I spent most of my weekends and summer days working out- side on the farm with my dad. He was always busy, and once I was old enough to help — in the agricultural world, that’s about 8 — I’d follow him around ...

Phase II spells bad news for glider kits

There are a lot of good things that could come from the passage of the Environmental Protection Agency’s (EPA) Phase II fuel economy/greenhouse gas proposed rule, but what it could do to the glider kit industry isn’t one of them. Under the proposed rule, a glider kit – basically ...

Evaluating Phase II

While there may be a few distributors or service providers out there who also flip trucks, on the dealer side, that’s the crux of almost everyone’s business. And that means when news breaks that could impact the production and price Class 8 trucks, dealers eagerly devour the information. Such was ...

We’ve spoiled ‘em, and they’re still not happy

There is an interesting dynamic developing in the North American economy, both at the consumer level and in business-to-business marketing. Chinese goods are flooding most markets. And our customers have become terminally spoiled. Note, however, that these are two entirely different stories. There really are no under served markets ...

Striving for excellence

Have you ever won a trophy? I’m not talking a medallion you for coming in third, or a participation certificate that said you completed a challenge. I’m talking an honest to goodness “you finished in first place” trophy. I have. Twice. The first time was in sixth grade. I had a ...

How will GHG Phase II hit the aftermarket?

I’m all for conservation. I live in Alabama, and the county where I live is a one of the top destinations for hunters in the Southeast. This past deer season, I ran into Brett Favre at the Chevron station. On top of that, greenhouse gas emissions trap heat. It’s not like ...