Topics Blogs

Make time for HDAW

Have you marked the dates on your calendar yet? Have you penciled in your time at HDAW 2014? Go ahead and check, I’ll wait here. If you haven’t, what are you waiting for? Now is the time to get on it. January will be here before you know it and you don’t want to miss out ...

Another parts search option

Another option for tracking down non-stocked parts I didn’t mention in my July feature on finding parts was the Internet. There are places online to find, buy and ship parts immediately. FindItParts.com and PartsRiver.com are two sites designed to cater directly to the heavy-duty aftermarket that have been launched in recent years. Each site matches parts ...

A tale of two industries

It was the best of times. It was, well, not too bad times, all in all. That’s probably the best way to look at the trucking industry these days. In May, the American Trucking Associations’ for-hire truck tonnage index hit an all-time high, exceeding the previous high in December 2011. And yet, the findings and ...

My fear about private brands

I am concerned about a continuing trend toward so called ‘private’ brands — both by independents and dealer ‘all-makes’ programs. Users of this marketing tool are trying to make one of the following points as publicly as possible: •   We are offering our own alternate brands because national brands are ...

Our changing world

Have you ever stopped to think about what goes into building a commercial truck? Not just the basic assembly; I’m talking about the entire manufacturing process. Think of all the time, money and effort necessary to create an assembly line that can quickly and effectively manufacture a transmission. Then think ...

Camshafts: To replace or not to replace

So, you have 1,000,000-plus miles on your engine and you’ve decided it’s time for a rebuild. Some parts you know you have to replace but others you aren’t so sure about. Fuel injectors, oil coolers, oil pumps, and oh, what about the harmonic damper? Our staff gets questions on ...

Small is big, for now

Six months ago, we discussed in this space a scary situation for many fleets, especially those engaged in freight transportation: Aging and depreciating equipment they could not afford to either replace or operate profitably or replace. (See “The rolling dead?” January 2013.) Our focus was the long-term threat to ...

Looking for love in all the wrong places…

Both suppliers and distributors add a lot of value for their customers. No question. However, Making Value Mean Something to Customers is a different story, recently studied by Tim Underhill of Strategic Business Solutions. Basically, he fears a slide back to the inability to communicate (or at least the ...

What’s your back up plan?

Not every year is a record-setter. Like any industry, the heavy-duty aftermarket is vulnerable to the natural ebb and flow of business. Sales can be great one month and rotten the next; sometimes without explanation. A benchmark of a strong business is being able to withstand those valleys when they ...

Be Mr. 3T

Trustworthy. Teachable. Trainable. Three simple words that can lead to big results. Those three words can be considered the Three Big Ts to successful selling, and all three work hand-in-hand. You have to be teachable to absorb effective training. Are you the one they have to drag into corporate training sessions? Do you ...