Topics Management

Damron named director of operations at Global Parts Network

Global Parts Network has promoted Jason Damron to director of operations. GPN says Damron will be responsible for the management of ...

Blast from the past: Tips for recording customer service complaints

This article is originally from the September 2014 issue of Truck Parts & Service. Few scenarios are more stressful to a service department ...

Damon named new president at Firestone Industrial Products

Firestone Industrial Products Company, LLC has named Scott Damon President, Firestone Industrial Products. Damon succeeds John Vincent, who served as president ...

ConMet adds to aftermarket sales force

Consolidated Metco, Inc. (ConMet) has added three new members to its aftermarket field sales team: Scott Wilson, Debbi Howard, and Brent Burich. Burich joins ConMet after a six-year stint at Ford-Blue Diamond as a parts sales manager and technical trainer. ConMet says Burich will focus on supporting aftermarket and ...

Fleet Engineers announces new sales structure

Fleet Engineers has made several promotions and new hires within its sales unit. Gary Roberts has been promoted to business development manager, Jason Cantu has been promoted to strategic account manager, Kevin Leandro has joined the company as Northeast regional sales manager, and Mark Tyler has had his sales ...

Bergstrom announces leadership changes

Bergstrom Inc., has made key leadership changes designed to further promote the company’s strategic planning and project management initiatives. Dan Giovannetti has been appointed chief financial officer for Bergstrom effective immediately. Giovannetti has more than 20 years of experience as a manufacturing and business professional. In his previous role of ...

Frank Luntz named keynote speaker for HDAW 2016

The organizers of Heavy Duty Aftermarket Week (HDAW) announce Dr. Frank Luntz will kick off the 11th annual conference, themed “Heavy Duty Aftermarket 2.0: Upgrade your Business,” next January in Las Vegas. Luntz will present the keynote address at the opening general session, setting the stage for the four-day ...

Luxury suite, concert tickets up for grabs in HDAW early-bird registration contest

Heavy Duty Aftermarket Week 2016 is holding an early registration contest for distributors who plan to attend next year's conference. HDAW organizers say distributors who sign up for next year's conference by Nov. 1, 2015 are automatically entered for a chance to win: High Roller Package: This package includes a ...

‘Heavy Duty Aftermarket 2.0: Upgrade Your Business’ named HDAW 2016 theme

Organizers of the 11th annual Heavy Duty Aftermarket Week (HDAW) have announced the theme and leadership for next year's event, which will be held Jan. 25-28, 2016, at the Mirage in Las Vegas. The theme will be “Heavy Duty Aftermarket 2.0: Upgrade Your Business," and the new event co-chairs are ...

How to benefit from your industry relationships

Building relationships with professional contemporaries is a great resource in business. Whether you’re a manager or an entry-level employee, there’s value in surrounding yourself with people who support you. People you can turn to for encouragement, guidance and advice. There are very few industries where those benefits are more regularly ...