Topics Management

Betts Truck Parts & Service adds new product managers

Betts Truck Parts & Service has appointed Lars Nissen and Jake Homstad as new product managers to provide expertise to its customers in the areas of brake/wheel end and engine/electrical products. “We are pleased to welcome Lars and Jake as our new product experts,” says John Devany, sales manager, Betts ...

BBB Industries names new VP of Sales

BBB Industries has promoted Christopher D. Garner as executive vice president – Sales, effective immediately. Garner will report to John B. Smart III, BBB Industries’ co-president and chief commercial officer, and will lead the company’s sales team and efforts across all product line categories and regions, the company says. “We are delighted ...

GenNext announces changes to board of directors

After its Q4 Board of Directors meeting, GenNext has voted and approved to install five new directors and one new ...

Buyers Products hires new director

Jim Nerone has been hired as director of Information Services & Business Intelligence at Buyers Products. In this role, Buyers Products says Nerone is responsible for developing and implementing the strategy and infrastructure that will help execute Buyers’ strategic objectives. As an information director, Nerone plans to develop a ...

Top Challenges facing the aftermarket

Finding service technicians remains far and away the largest challenge facing independent heavy-duty aftermarket operations entering 2016. According to Truck Parts & Service's November 2015 reader survey, nearly 56 percent of aftermarket operations cited technician availability as one of the three biggest challenges they face in their business. That number was ...

What would you fix, if you could fix it today?

If time and money was of no concern, nearly 38 percent of respondents a November 2015 Truck Parts & Service reader survey say the first thing they would improve about their business is its use of technology. That number was nearly double the second most popular answer, improving the service department ...

The Great Unknown

Economic uncertainty remains one of the aftermarket’s biggest hindrances in preparing for 2016. In November 2015, Kiplinger’s pegged expected 2016 GDP growth in the United States at 2.8 percent, while IMF was slightly more conservative at 2.4 percent. Many in the aftermarket seem to agree. Nearly one quarter (24 percent) ...

VIPAR CFO Joyce named COO of Global Parts Network

VIPAR Heavy Duty Chief Financial Officer Suzan Joyce has been named chief operating officer (COO) for Global Parts Network, a wholly-owned subsidiary of VIPAR Heavy Duty. A 12-year veteran of VIPAR Heavy Duty, Joyce will continue in her role as CFO while also leading the GPN organization. “Suzan has played a key ...

Unplug or else

Information overload is real and it can be detrimental to your business, says an expert on communication. Curt Steinhorst, founder and president of Promentum Group, told a Heavy Duty Aftermarket Week (HDAW) 2016 audience Wednesday that keeping up with too many emails, texts, social media sites, and really too ...

Surviving ‘Technological Darwinism’

Darwinism. It’s not just for species, anymore. That was the message conveyed by Scott Klososky during a tech-focused educational session Tuesday at Heavy Duty Aftermarket Week (HDAW) in Las Vegas. “Technological Darwinism is when the pace of technology innovation is faster than the speed people will adopt valuable new tools,” says ...