Topics Management

Mastering KPI in your business

Everyone wants to grow profits, but do to so you have to know what truly moves your bottom line. Speaking at HDAW Tuesday in Las Vegas, Dr. Albert Bates says growing profits requires more than just selling more parts. To truly grow your profits, you need to know your key profit indicators (KPI). "People in this room, ...

You don’t sell a brand; you are a brand

The aftermarket is filled with brands. Truck models are brands. So are engines, transmissions, brake components and lights. Everything. Even your facility. In the final panel discussion of Heavy Duty Aftermarket Dialogue on Monday in Las Vegas, Mark McKay of Kenworth Sales Company, Edward Neeley of Truck Supply Co. of South ...

Bob Phillips inducted to Heavy Duty Aftermarket Hall of Fame

Bob Phillips, chairman and CEO at Phillips Industries, has been inducted into the Heavy Duty Aftermarket Hall of Fame. A 50-year ...

New aftermarket leadership group GenNext debuts

A new, young group of heavy-duty trucking aftermarket leaders have formed a new organization, GenNext, to educate, mentor and recruit the next generation of aftermarket leaders. "This group is comprised of the up-and-coming leaders of tomorrow in the aftermarket truck parts industry. While the group’s message is meant for ...

Mejaly named VP at AxleTech

Joe Mejaly has been appointed vice president and general manager of AxleTech International, a General Dynamics company. “We are fortunate to have Joe Mejaly bring his talent and extensive market experience to our leadership team,” says Michael S. Wilson, president of General Dynamics Ordnance and Tactical Systems. “Under Joe’s ...

TMD announces promotions

TMD Friction announces Tony Croy and Fabio Jurchaks have been promoted to managing director and director of sales and engineering, NAFTA. Croy will be responsible for TMD’s business units in NAFTA including all commercial, engineering and manufacturing operations serving TMD’s OE and replacement part friction business in Canada, Mexico ...

Karmak adds new VPs

Karmak has named Mike York as vice president of operations and Scott Elbring and vice president of sales. York joined Karmak in May, and has been tasked with increasing customer satisfaction for new and existing customers, the company says. “Mike’s challenge is to continue to provide excellent service to customers ...

Jordan joins Fleet Brake

Greg Jordan has joined Fleet Brake as senior business development manager. Jordan is a veteran of the heavy-duty market and comes to Fleet Brake after holding multiple senior roles at Truck-lite. Jordan will be based out of Fleet Brake’s Mississauga, Ontario location. “Expanding our sales leadership provides Fleet Brake with ...

Auto aftermarket finalizes national ‘Right to Repair’ agreement

The Alliance of Automobile Manufacturers (Alliance), the Association of Global Automakers (Global), the Automotive Aftermarket Industry Association (AAIA), and the Coalition for Automotive Repair Equality (CARE) announced this week a collective acceptance of a national agreement to ensure consumer choice in post-warranty auto repair. According to the sides, ...

Finding your future staff

While the driver shortage works its way into public consciousness with segments on cable news and articles in the Wall Street Journal, the looming aftermarket talent gap remains unknown outside of the industry. There are great jobs and career opportunities the aftermarket the average college graduate simply doesn’t know ...