Topics Service & Repair

Mitchell 1 completes updates for 2013 model year

Mitchell 1 says it has completed updates to the company's suite of Web-based software programs for medium- and heavy-duty trucks, providing diagnostic, repair and labor time information for the model year 2013. The Tractor-Trailer.net, Medium-Truck.net, Repair-Connect.net and TruckLabor products provide technical information, including mechanical labor hours, required to diagnose ...

SAF Holland releases new tech tips

SAF-Holland has released the third document in its new technical tips educational series. This week’s feature provides details and tips for performing preventive maintenance on fifth wheels heading into the winter months. SAF-Holland says routine maintenance and lubrication are a necessary part of a fifth wheel’s service life, and technicians should be proactive in providing ...

Penske awarded for PM certification program

Penske Truck Leasing has received the 2013 National Excellence in Training Award by the Automotive Training Managers Council (ATMC). One of seven companies to earn the honor, Penske was lauded for its heavy-duty and medium-duty truck preventive maintenance (PM) certification program for the 5,500 maintenance technicians and customer service ...

Showcasing your value

It’s important to note analysis alone won’t sell your customers on your shop. You also must be able to do the necessary work. To produce a PM offering capable of appealing to your customers, Joe Monteleone with WheelTime fleet services says you have to showcase your value. RELATED: Selling your shop's ...

Massachusetts passes Right to Repair reconciliation measure

The heavy-duty aftermarket picked up a needed win last week when the Massachusetts state legislature passed a bill to reconcile to Right to Repair laws passed in the state in 2012. The bill was signed into law by Governor Deval Patrick on Wednesday. Under the new legislation, Massachusetts would ...

HD group leaders to discuss service at SOLD’14

The heads of three major aftermarket marketing and buying groups will get together to discuss the role of service in tomorrow’s heavy-duty aftermarket at the upcoming Service Opportunities Learning Day (SOLD). Set for Jan. 27 at the Mirage in Las Vegas before the start of Heavy Duty Aftermarket Week, ...

Ryder releases white paper

Ryder has produced a white paper detailing how quality preventive maintenance can improve vehicle and fleet performance. The white paper highlights how compliance, convenience and culture created through strong maintenance plans can impact truck performance and lower overall costs. The paper also offers tips for building and improving a ...

New Hunter tire change product

Hunter Engineering Company has released a new generation of Swing-Arm tire changers that it says offers more power and performance than models currently on the market. The TCX53 Performance, TCX51 Professional and TCX50 Standard tire changers are each heaviest in class with more stiffness to handle today’s tough tires. ...

New tire alignment product from Hunter

Hunter Heavy Duty introduces a new, rapid use alignment system. According to Hunter, its new Winalign HD Alignment Systems provides three-axle wheel alignment readings in four minutes. The company’s previous aligner took approximately 12 minutes. Hunter says the system works by using four or six revolutionary DSP700T heavy-duty alignment sensors.  ...

Eaton launches new Roadranger used truck program

Eaton has introduced a new Roadranger used truck program for the North American Class 6, 7 and 8 truck markets that features extended warranty options available for up to eight years and 1 million miles on transmissions, and up to five years and 500,000 miles on clutch components. According ...