Topics Service & Repair

TMD Friction announces 2015 Brake Training dates

TMD has announced the Brake Training dates for 2015 at its facilities in Troy, Mich. Upcoming classes will be held April 29, ...

The challenge of fleet utilization during a tech shortage

Fleet utilization is defined as the percentage of power units a fleet has on the road generating revenue at any ...

Power Heavy Duty caps productive meeting at HDAW

Members of Power Heavy Duty met together at Heavy Duty Aftermarket Week (HDAW) in Las Vegas last month to review ...

TMC tackles technician mentoring

Task force day for the S.16 Service Provider study group at the Technology & Maintenance Council (TMC) Annual Meeting Monday in Nashville began with a lively discussion about technician mentoring. Led by TA/Petro’s Homer Hogg, the S.16 Mentor Development task force is still in its infancy. The goal, Hogg ...

TMC panel touts VMRS for service profitability

Trucking has entered the world of big data. Fleets today can compile more information about their trucks in an hour than they used to in a year. But acquiring all of that information also can be overwhelming. “Big data quickly becomes a big mess if you don’t have a structure for ...

Improving the core(s) of your business

Are cores a part of your core business? If they are, you know how valuable they can be. And for those of you who don’t, the Technology & Maintenance Council (TMC) wants to help you out. TMC introduced a new task force within its S.16 Service Provider study group Monday ...

GALLERY – Monday at TMC

The 2015 Technology & Maintenance Council (TMC) Annual Meeting is underway in Nashville. The event began Sunday with a full slate of press conferences (new product releases can be found HERE) and the announcement of the CCJ Career Leadership Award, then really kicked into full gear Monday with study group ...

Michelin Tire Care added to Michelin Service Network

Michelin has introduced a new fully digital nationwide tire monitoring program called Michelin Tire Care. Released Sunday at the Technology & Maintenance Council (TMC) Annual Meeting in Nashville, Michelin says Tire Care is overseen by Michelin Commercial Service Network technicians. The program is audited regularly by Michelin to ensure ...

Defining authorization in repair approvals

The concept of authorization snagged conversation during the S.16 study group Service Event Data Transparency task force meeting Monday at the Technology & Maintenance Council (TMC) Annual Meeting in Nashville. In the service industry authorization regularly means “customer approval,” but not every approval comes from the end user, says ...

Is there a good way to prioritize your shop workload?

Two trucks show up at your gate at 8 a.m. One truck belongs to an owner-operator, who says he needs a two-hour repair. The other is a driver for a large local fleet, and he fears his repair will last all day. You have one bay open and one ...

An unlikely ally

Lucas Deal