Training provides valuable education opportunity
Technology in the aftermarket can move at a blinding pace. Sometimes, faster than the average technician can keep up.
It’s with that in mind that Hendrickson hosted the American Council of Frame and Alignment Specialists (ACOFAS) for a suspension and axle training course earlier this week at its location in Woodridge, Ill.
Gordon Botts, president of ACOFAS and Botts Welding, felt the event was a resounding success. “I think it was fantastic. They provided us so much great information.”
ACOFAS training at Hendrickson
Split into three separate stations, the training course included three-hour presentations from Hendrickson’s staff on Primaax suspension component identification and maintenance, Airtek and Steertek NXT axle and kingpin service tips and a general update on Hendrickson’s aftermarket division and new Elastomer business.
“The Hendrickson Elastomer Business Unit is focused on developing advanced elastomeric materials and manufacturing processes to provide optimized elastomer components for Hendrickson’s highly engineered suspension systems,” says Carmen Cardillo, Elastomer business unit director.
Each station was designed to allow maximum interaction between the attendees and Hendrickson team, and discussion was prevalent throughout. With veteran service professionals on both sides, Botts says the discussion was educational for both sides. He noted an exchange he had with suspension station presenter Rudy Jordan, regional service manager at Hendrickson, as a great example.
“We were able to show him where we’ve [serviced] things differently than he has, and sometimes it allows him to change his approach,” says Botts. “He will either say ‘You could have a problem because of that,’ or he’ll say ‘You know, I never thought of that.’