Noregon says NextStep Repair improves technician efficiency by empowering them to quickly locate the correct repair information for a wide range of component manufacturers. NextStep Repair contains detailed removal, inspection and installation instructions, scalable images and diagrams, cautionary details, step-by-step repair instructions and testing procedures. These intuitive features give technicians all the information necessary to manage complicated repairs using a single site with a common look and feel.
“We spent a considerable amount of time and effort to develop and verify repair information for the NextStep content, all of which was overseen by our staff of ASE Master technicians,” says Noregon CEO Tim Bigwood. “Our customers will realize substantial value in having access to easy-to-follow, accurate repair guidance in a standardized format regardless of which brand or type of component they are repairing.”
NextStep Repair is offered as an add-on solution with JPRO Professional or available as a standalone option for customers seeking to enhance their current diagnostic process with a central repository of repair procedures, the company says.
Noregon also announced that JPRO Professional 2020 v1 will soon be available. The latest update contains additional coverage, new educational tools such as an EPA Assistance feature, enhanced reporting capabilities, additional warranty submission support options and added bi-directional tests for popular manufacturers including Caterpillar, Cummins, Mack, Volvo and more.
“As we do with every JPRO release, we listen to customer feedback and look at industry trends to decide which features and coverage additions will be most impactful,” says Dave Covington, Noregon chief technology officer. “Technicians will continue to see their efficiencies improve with these enhancements. The ability to integrate NextStep Repair makes the transition from diagnosis to repair to completion more seamless than ever, which increases the bottom line of our customers.”
All active JPRO subscribers will receive the latest update free of charge and can update via a prompt in the application when JPRO is connected to the internet after its release date, Noregon says.
