Battle Motors introduces its new business entity, Battle Truck Solutions (BTS), effective immediately. Battle Motors says its new division replaces HQ Services and signifies a strategic shift in our commitment to providing unparalleled support to its dealer network and valued customers.
"Our goal with Battle Truck Solutions is to strengthen our brand recognition while consistently exceeding expectations in terms of quality and excellence," says David Garcia, senior vice president of Battle Truck Solutions. "We are committed to providing a wide range of services and solutions that not only meet, but surpass, the needs of our partners and customers."
According to the company, BTS will provide aftersales support to Battle Motors dealer locations across the U.S. and Canada. It will encompass the entire aftersale chassis support departments, including Parts, Service, and Dealer Operations. This new division has been established to better align with the core mission of offering comprehensive solutions to the dealer network, Battle Motors states, resulting in enhanced support for customers.
BTS adds its remains steadfast to improving Parts and Service support as it aims to empower partners to capture more business and ensure the longevity of the operation of commercial truck fleets.
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Battle Truck Solutions also has moved the parts department into a new Parts Distribution Center at 599 Logan Street Dennison, Ohio.
"Establishing a new distribution center is the beginning of improved urgency, execution, and efficient service for our customers," the company states.
