John Blodgett (TPS)CommentaryWhen it comes to alternative power, where are the fleets?We get several inquiries on what the impact of alternative power on this market, primarily battery electric vehicles (BEV). The short answer is, there are not enough of these vehicles in the operating population to start profiling.May 16, 2024Growth strategiesAre Your Automated Systems Customer Friendly?When automated systems work, they can be really effective. When they don't, the customer experience can be downright dreadful. Here's advice to help with this.April 28, 2017Growth strategiesThe Aftermarket and weatherPeople have various opinions of how the weather has a direct impact on their business. Read more about the aftermarket industry on Truck Parts and Service.January 19, 2017CommentarySo, what are you gonna do?I've been pretty busy the past few weeks and hadn’t been paying close attention to the calendar, so I was surprised that we rolled into October this weekend.November 6, 2016CommentaryQ1 in ReviewMay is here on the calendar, and in Chicago we wish it would show up outside. Every month numbers get reported on previous month’s business activities for the economy in total and for specific industries….June 8, 2016CommentaryBeforemarketMacKay & Company is honored to now be providing a regular monthly column for Truck Parts & Service. Some of you may remember Stu MacKay who wrote several columns for TP&S a few years ago….May 5, 2016Page 1 of 1Top StoriesIndustryRegulations making California ‘next to impossible’California fleets and their customers are beginning to feel the pinch from the state’s aggressive push toward zero-emission vehicles (ZEVs).Trucks & TrailersHow customer feedback can drive design changesComponentsThe parts business isn’t shrinking anytime soonPay and benefitsChanges coming to labor lawsFeatured SponsorMaster Tech Recruitment and Retention