Fleets and drivers receive points every time they fail to abide by a BASIC rule; and a fleet or driver’s score can only go so high before they are fined or forced to stop working.
While more than half of the BASIC categories relate specifically to the driver and his mental and physical health, the final three — Vehicle Maintenance, Cargo-Related and Crash Indicator — fall squarely into the realm of the aftermarket.
This is an area you can capitalize on.
The best way for fleets to avoid high CSA scores is to prevent violations from occurring. Fleets are doing that by upgrading preventive maintenance plans and using higher-quality components.
You need to sell them those components. CSA has provided your business an opportunity to increase parts sales and service in an effort to improve on-road safety. The program affects all of your customers, and the only way they can survive it is to invest in your services.
By researching CSA and understanding how it relates to your customer base, you can improve your sales and service numbers and keep your customers in business.
