The first installment will be held April 4-6, 2014 at the Sheraton Hotel North at the Bush Intercontinental Airport in Houston.
The seminars are available to both CVSN members and any other distributor company, from all affiliations in the industry who want to attend, CVSN says.
“This seminar series fulfills a commitment to the commercial vehicle industry and is part of CVSN’s mission to provide the independent aftermarket distributor a forum to promote advanced business practices and provide the necessary education our members need to better run their businesses in this very competitive and ever changing business climate” says Dave Willis president of CRW Parts and the current CVSN president. “All aftermarket distributors should take advantage of this valuable training program.”
CVSN says the 2014 seminars will focus on two key elements within any organization, customer service and sales and sales management and will feature two of the top speakers in those categories in North America.
Nancy Friedman, “The Telephone Doctor,” will present “How to be an “Island of Excellence” in an Ocean of Mediocrity and The Golden Nuggets of Sales & Service.”
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