Volvo Trucks North America will open a 9,600 sq.-ft. customer training center on June 1 to support Volvo and Mack's new battery electric tractors in the Class 8 market.
Located in Hayward, Calif., near San Francisco, the location also will serve as the West Coast hub for Volvo Trucks Academy and Mack Trucks Academy. Battery electric training will be provided for company employees, technicians, dealer sales staff and aftermarket personnel, as well as owner-operators and fleet customers.
"The new training center in California will improve access and convenience, providing greater support to dealers and customers in the Western U.S. and Canada," says Peter Voorhoeve, president, Volvo Trucks North America. "With the recent launch of the new Volvo VNR Electric and the introduction of a completely new technology to the industry, the in-depth education provided in this facility, in addition to our standard curriculum, will continue to advance the knowledge and capabilities of our employees, dealers, and technicians, offering better service, support, and uptime for our customers."
"Mack’s new Hayward training facility will serve as the flagship location for our LR Electric training, and will greatly improve the convenience for our dealers and customers in the Western U.S. and Canada," adds Jonathan Randall, Mack Trucks senior vice president of North American sales and commercial operations. "We look forward to offering in-depth education about the LR Electric, as well as continuing our diesel technician and other training courses."
Classes at the training facility will begin the first week of June and gradually build toward a 50-week schedule. Training courses will be focused on BEV safety, operation, and repair, as well as engine overhaul, transmission design and function, parts sales, and warranty fundamentals, the OEMs say.