Commentary

Three reasons why distributors should start their digital journey

One of the biggest lessons is that organizations must be more agile and can respond quickly to changes. Digital investment helps to create that agility and allows for new growth.

September 21, 2022

Man looking at computer

Three steps to right-size your parts inventory

One of a dealer's largest investments is its parts inventory. And dealers want their investment to provide returns. KEA Advisors says proper stewardship of a parts inventory investment should lead to returns measured in at least three ways:

September 19, 2022

Shot of parts inventory hallway

Will a maturing EV market impact insurance costs for fleets?

What happens when fleets begin replacing diesel power units with electric equivalents carrying an upfront value estimated at two to three times greater?

September 1, 2022

Five things equipment owners want from their partners

As digital expectations rise, distributors and dealers need to provide a comprehensive online experience that can rival what equipment owners and operators are experiencing in their personal lives.

August 25, 2022

Keyboard with shopping cart on it

The 'wild cards' looming in our domestic supply chain

Though global shipping is slowing improving thanks to improvements in ocean freight capacity, UniBond Brake's Brad Pritts says the freight situation isn't as positive in North America with several 'wild cards' impacting port and rail productivity.

August 23, 2022

Photo of containers stacked two high in a busy railyard

Number of available truck models increasing, as is MSRP

Boat and RV manufacturers have cut the number of models they offer due to supply chain challenges, but makers of big trucks are going the other direction, and sticker prices are going along for the ride.

August 12, 2022

What's in a brand?

A recent MacKay & Company survey of fleets and distribution channels uncovered brand awareness and acceptance rates for Tier 1 and aftermarket suppliers.

August 5, 2022

Dealer, tech school team up to cultivate technicians

Heavy-duty service providers continue to show their creativity with new ways to create technician pipelines into our industry.

July 28, 2022

Four Star Freightliner Dealer Principal Jerry Kocan and Ingram President Annette Funderburk.

The ocean freight market is in flux; what does that mean for shippers

UniBond's Brad Pritts shares his expertise on the shipping global market, and the issues that are continuing to drive rising prices for container shipments across the world.

July 27, 2022

Container ship passing under Bayonne Bridge in New Jersey

Don't overlook training if you’re investing in data

Today’s data analysis tools are fantastically robust. If you’re salespeople aren’t well versed on how to receive and analyze those insights to make smart strategy decisions in the marketplace, they could be wasting their time — and your money.

July 22, 2022

RigDig Business Intelligence home page

Five ways product configurators can transform sales for distributors

Distribution is a complex industry. A single piece of equipment can have 100,000 different potential configurations. Creating a way for customers to configure equipment quickly has become critical for success. That’s where product configurators come in.

July 15, 2022

Truck owner looking at laptop and evaluating a purchase

Will port worker contract negotiations stall improvements to supply chain?

In a little more than a week, the current contract of the International Longshore and Warehouse Union (ILWU) will expire. Let’s hope it doesn’t. The last thing our supply chain needs now is another setback.

June 23, 2022

Aerial shot of the Port of Los Angeles at night

Is today’s commercial transportation environment a headwind or opportunity for service shops?

ACES Founder Lynn Murphy says today's transportation environment is unlike any experienced before, with trucks in high demand and resupply in a state of extended back order. Repair shops can easily be overwhelmed, especially if they are not prepared.

June 20, 2022

Technician under a truck working on a repair

Scary autonomous

You have to stay alert. While the systems are smart, they are not human, which can be good, but sometimes also bad.

June 7, 2022

Let’s talk about truck detailing

Offering truck washing and detailing services, or partnering with a local detailer, could result in added revenue and strengthen customer relationships.

May 24, 2022

My Detail Guys company vehicles.

Solving your workforce challenges takes more than recruitment

The global talent pool is shrinking; competition for talented young workers has never been steeper. Your company's long-term success will require technological adoption to maximize efficiencies within your workforce.

May 5, 2022

Jamie Irvine at HDATP meeting

How distributors can leverage e-catalogs for aftermarket success

An e-catalog gives customers up-to-date information, increases efficiency, and simplifies the purchasing process. It transforms the online experience, and the best part is distributors already have the information they need to implement one.

April 28, 2022

e-commerce button

Distributors can’t wait any longer to get into e-commerce

What industrial customers and partners are looking for in a purchasing experience has changed drastically over the last few years. Whether due to the pandemic or the rise in digital transformation, buyers are looking for more from distributors.

March 24, 2022

Warehouse worker online

Page 1 of 17

Rihm Kenworth wins 2022 Successful Dealer Award

Rihm Kenworth has won the 2022 Successful Dealer Award. The announcement was made Tuesday during a special awards banquet in Nashville, Tenn., to celebrate the 10-year anniversary of the award program.

Bunch of trucks in a row on the highway

Labor shortage beginning to weaken industry growth potential

Doggett Freightliner store counter

2022 Successful Dealer Award finalist Doggett Freightliner

Trucks through mirror.

Analysts expect softening in freight market in months ahead

Rihm Kenworth store front

2022 Successful Dealer Award finalist Rihm Kenworth

Learn how to move your used trucks faster

With unsold used inventory depreciating at a rate of more than 2% monthly, efficient inventory turnover is a must for dealers. Download this eBook to access proven strategies for selling used trucks faster.

Used Truck Guide Cover

Fullbay’s Guide to Starting a Mobile Repair Shop

If you've ever thought about starting a mobile repair business or adding a mobile tech to your shop, you need to read this guide.