Commentary: Page 2

What's in a brand?

A recent MacKay & Company survey of fleets and distribution channels uncovered brand awareness and acceptance rates for Tier 1 and aftermarket suppliers.

August 5, 2022

Dealer, tech school team up to cultivate technicians

Heavy-duty service providers continue to show their creativity with new ways to create technician pipelines into our industry.

July 28, 2022

Four Star Freightliner Dealer Principal Jerry Kocan and Ingram President Annette Funderburk.

The ocean freight market is in flux; what does that mean for shippers

UniBond's Brad Pritts shares his expertise on the shipping global market, and the issues that are continuing to drive rising prices for container shipments across the world.

July 27, 2022

Container ship passing under Bayonne Bridge in New Jersey

Don't overlook training if you’re investing in data

Today’s data analysis tools are fantastically robust. If you’re salespeople aren’t well versed on how to receive and analyze those insights to make smart strategy decisions in the marketplace, they could be wasting their time — and your money.

July 22, 2022

RigDig Business Intelligence home page

Five ways product configurators can transform sales for distributors

Distribution is a complex industry. A single piece of equipment can have 100,000 different potential configurations. Creating a way for customers to configure equipment quickly has become critical for success. That’s where product configurators come in.

July 15, 2022

Truck owner looking at laptop and evaluating a purchase

Will port worker contract negotiations stall improvements to supply chain?

In a little more than a week, the current contract of the International Longshore and Warehouse Union (ILWU) will expire. Let’s hope it doesn’t. The last thing our supply chain needs now is another setback.

June 23, 2022

Aerial shot of the Port of Los Angeles at night

Is today’s commercial transportation environment a headwind or opportunity for service shops?

ACES Founder Lynn Murphy says today's transportation environment is unlike any experienced before, with trucks in high demand and resupply in a state of extended back order. Repair shops can easily be overwhelmed, especially if they are not prepared.

June 20, 2022

Technician under a truck working on a repair

Scary autonomous

You have to stay alert. While the systems are smart, they are not human, which can be good, but sometimes also bad.

June 7, 2022

Let’s talk about truck detailing

Offering truck washing and detailing services, or partnering with a local detailer, could result in added revenue and strengthen customer relationships.

May 24, 2022

My Detail Guys company vehicles.

Solving your workforce challenges takes more than recruitment

The global talent pool is shrinking; competition for talented young workers has never been steeper. Your company's long-term success will require technological adoption to maximize efficiencies within your workforce.

May 5, 2022

Jamie Irvine at HDATP meeting

How distributors can leverage e-catalogs for aftermarket success

An e-catalog gives customers up-to-date information, increases efficiency, and simplifies the purchasing process. It transforms the online experience, and the best part is distributors already have the information they need to implement one.

April 28, 2022

e-commerce button

Distributors can’t wait any longer to get into e-commerce

What industrial customers and partners are looking for in a purchasing experience has changed drastically over the last few years. Whether due to the pandemic or the rise in digital transformation, buyers are looking for more from distributors.

March 24, 2022

Warehouse worker online

Overdrive survey details purchase preferences among small fleets, drivers

The used truck market might be the preferred source for owner-operators and small carriers, but once a customer decides it’s time to buy another used truck, a franchised truck dealer has little to no advantage in acquiring their business over anyone else.

March 23, 2022

Trucks available through rear mirror

Autonomous truck aftermarket

The team at MacKay & Company has conducted a data experiment to evaluate how aftermarket parts and service demand for the Class 8 for-hire carrier truck population would change if all tractors in use were autonomous. See their insights here.

March 23, 2022

2022 Aftermarket Outlook

We are almost to the end of the second month of the 22nd year of this century — so time for an update on our outlook for this year.

February 24, 2022

The service dilemma developing in the used truck space

Because so many used truck purchasers are racing to fill a contract or grab a load at an insane profit, some also are grabbing trucks and putting them right into service ... before conducting due diligence maintenance procedures.

February 10, 2022

Three trucks on roadway

What a changing buyer demographic means for distributors

As the current generation of purchasers heads towards retirement, they will be replaced by buyers with different expectations. Being proactive in adapting to this shift will be critical for attracting and maintaining customer relationships.

February 4, 2022

Young person e-commerce

2021 Aftermarket Recap

What about 2022? Inflation is a concern, COVID is never going away and how we deal with that is a concern. Our recent MacKay & Company forecast has the aftermarket up more than 17 percent for 2021, and rising again in 2022 ...

December 29, 2021

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International HX Series tractor in vocational application

Navistar launches integrated vocational powertrain

"The S13 Integrated Powertrain is the most advanced powertrain we've ever produced and the lightest vocational powertrain available on the market," says Mark Stasell, vice president, Vocational Truck Business.

Cyberattack and data breach

Karmak hit by ransomware attack

Accelera cummins truck

Cummins launches new zero-emissions power brand

Phillips facility in Mexico

Phillips opens new production facility in Arteaga, Mexico

The 2023 State Of Heavy Duty Repair Report is here.

The 2023 State Of Heavy Duty Repair Report is here.

Learn how to move your used trucks faster

With unsold used inventory depreciating at a rate of more than 2% monthly, efficient inventory turnover is a must for dealers. Download this eBook to access proven strategies for selling used trucks faster.

Used Truck Guide Cover

State of Heavy Duty Repair

The 2023 State Of Heavy Duty Repair Report is here.