Emily LarsonHomeUpcoming EditorialCover Story: The Pros and Cons of Adding Service. This article will investigate the positives and negatives of a distributor adding service capabilities to his operation.  Service Bay: Suspension System Service Management: Hiring Right…March 10, 2011HomeTPS Closing DatesFebruary Space Close: January 19th Materials Close: January 20th   Truck Parts & Service March Editorial Cover Story: Defining Your Value Proposition Feature: OEM & Dealer Update Service Bay: Bringing Service to the Customer Oil Bay/Brake Shop: Troubleshooting Automatic Slack…March 10, 2011Page 1 of 1Top StoriesBusiness operationsProcede's feedback loop of successCommunication+ may be new, but communication? That’s the bedrock Procede’s entire operation stands upon, says CEO Larry Kettler.Outlook and BenchmarkingTraton reports large reduction in Q3 salesThe Trailblazer AwardStoops wins Trailblazer Award at NTDAOutlook and BenchmarkingACT's Ken Vieth gives trailer market forecastTechnician trainingPartnering for Progress: ‘Illuminating the future’