Mark MartincicIndicatorsIs your service department operating at peak efficiency?Many dealers think their service department is running okay, but they are comparing current results to history. A quick review of three profit benchmarks and a few easy calculations can allow you to compare your…April 11, 2013Page 1 of 1Top StoriesTechnician trainingMack and Volvo showcase new tech training centerWith two new trucks has come a new training center for the Volvo Trucks and Mack Trucks Academies.EquipmentRecall report: Ram recalls more than 100,000 chassisHydrogen fuel cellVolvo debuts hydrogen fuel cell zero-emission truckBusinessA conversation with new HDMA President Collin ShawClass 7-8Western Star intros new axle, hood options for 49X