“Our goal is to help trucks stay on the road and out of the repair shop. Customers don’t need to call us to make updates; our Remote Updates service is cellular-based, so parameter changes, DDEC downloads and the forthcoming powertrain firmware updates can be made securely via the Detroit Connect portal, anywhere, at any time so long as there is a cellular connection,” says Jason Krajewski, director of connectivity, Daimler Trucks North America. “We are putting control directly into our customers’ hands so they have the tools they need to be as productive as possible.”
Remote Updates enable customers to make changes to parameters on the new Cascadia, specifically road speed, cruise speed, idle shutdown by time and idle shutdown by temperature. It also provides access to DDEC reports, which offer key metrics on driver behavior and vehicle performance. It provides insights on fuel economy, time spent in top gear, time spent in cruise control and more.
Remote Updates is enabled by the Detroit Connect platform and is part of the Detroit Connect suite of connected vehicle services, which also includes Detroit Connect Virtual Technician and Detroit Connect Analytics. All Detroit Connect services are accessible via the Detroit Connect portal. Through the portal, fleet managers can access vehicle fault event and performance data to further deepen their knowledge about their overall fleet health.
