To maximize uptime and significantly extend the life of electrical charging system components, Mack Trucks is making a battery refresher standard on all Mack models. The battery refresher helps reduce and reverse the effects of sulfation, giving lead-acid batteries longer life and superior performance, the company says.
“Sulfation is one of the top causes of lead-acid battery failure,” says Roy Horton, Mack Trucks director of product strategy. “With the addition of the refresher, we can increase the life of a battery by up to two times and help prevent unplanned no-starts.”
Sulfation occurs when sulfate crystals, a byproduct of normal battery operation, build up on the battery’s lead plates. As more sulfate crystals build up, the battery loses its ability to accept energy and reach a full charge, shortening its life.
The refresher emits high-frequency pulses of energy to remove the sulfate crystals and enable the batteries to once again accept a full charge, resulting in significantly improved life and performance, Mack says. In addition, fully charged batteries reduce the wear and tear experienced by other electrical system components, such as the alternator and starter, helping extend their service life.
The battery refresher becomes standard on all Mack models beginning in the second quarter of 2019.
Echoing the design of the Mack Anthem, an all-new grille for the Mack Pinnacle model will begin production in Q3 2019, the company says.
Mack says the axle-forward Pinnacle model combines classic styling with legendary Mack durability and toughness and is available in daycab and sleeper configurations.
Inside, Mack’s driver-focused interior puts commonly used controls at drivers’ fingertips. On the outside, the Pinnacle features all-LED exterior lighting, including long-lasting LED headlights, which are 66 percent brighter, yet more energy efficient, the company says.
Mack Trucks also announced the certification of Montreal-based Mack Laval, its third Mack Certified Uptime Dealer in Quebec, Canada, and third French-language location. The accreditation confirms the dealer has met stringent requirements to amplify customer service and uptime, the company says.
“Achieving three Certified Uptime Dealers in Quebec province is a significant stride toward Mack dealers having the ability to serve diverse customers speaking multiple languages with enhanced Uptime services,” says David Pardue, vice president of connected services, Mack Trucks. “All three are able to serve French- and English-speaking customers.”
Mack Laval joins Centre du Camion Ste.-Marie and Camions Montreal as Quebec-based Mack Certified Uptime Dealers. Mack began identifying dealerships that achieved the standard in January 2016.
Redesigned service bays along with standardized workflows and processes at Mack Certified Uptime Dealers permit quicker repairs and improved customer service. “Uptime bays” reserved specifically for trucks requiring less than four hours of work for service and repairs enable the rapid diagnosis and repair of vehicles, increasing dealership efficiency and improving customer ROI, Mack says.
