Penske Truck Leasing is the first-ever company to receive I-CAR’s Gold Class designation for the repair of heavy-duty trucks, at a pair of Georgia Penske truck collision repair facilities, in Norcross and Lithia Springs.
A leader in providing automotive collision repair knowledge and training for 40 years, I-Car’s Gold Class designation is determined by a number of factors. Penske says its process for earning the Gold Class distinction was as follows:
- Identifying Penske technician roles and mapping those roles to I-CAR’s automotive Gold Class recognition roles.
- Scheduling in-person assessments to confirm their knowledge levels and focus training on areas where it was specifically needed.
- More than a dozen online, live and virtual courses.
“We are very pleased to receive this Gold Class designation from I-CAR. This program allows us to further refine and standardize our processes at all our collision repair center locations,” says James Svaasand, Penske vice president of collision center development and operations. “Our highly trained collision repair associates are now learning new industry best practices and applying these methods to the work we do for our customers.”
“We applaud Penske Truck Leasing for the company’s foresight, dedication and commitment to implementing this comprehensive collision repair training program for the heavy-duty truck market,” adds Nick Notte, I-CAR senior vice president of sales. “I-CAR believes there is broad segment demand for this type of training, and we intend to build a training protocol that will support the necessary skills and knowledge for heavy-duty repairs.”