“This facility will allow us to optimize our trailer parts and service offerings, and allow for us to grow all aspects of our business,” says Bill Scruggs, vice president of trailer operations at Southland.
As one of the largest stocking flatbed dealers in the United States, Southland says its new 10-acre lot houses the latest in Transcraft, Benson, Dorsey, and Wabash trailers, as well as provides a one-stop shop for trailer service, trailer parts, and used flatbeds. The new dealership also features 11 service bays, an extended parts warehouse and office space for sales.
According to Scruggs, Southland acquired the property in 2018 with a plan to further its commitment to meeting and exceeding customer needs. This new dealership combines parts, sales, and service into one convenient location for employees and customers alike. Additionally, the improved resources and space allows Southland’s technicians to take on even bigger jobs, Scruggs says, including repairs and customization to trailers of all kinds — vans, flatbeds, reefers, and more.
“In addition to creating additional resources for customers, the new trailer dealership will cultivate an expansion in workforce, growth in customer service, and improvement in customer satisfaction,” he says.
