Cover Story: Serving up a satisfying contract maintenance program

Jul 22, 2007

Offering contract maintenance on your menu of customer services is a good way to tie customers to your shop. But given the many operational variables in each customer’s business, you must make sure to include the proper services and price them correctly for programs to be successful.

The first step in setting up a program is to determine which items the contract should include. Some customers will want to build their program

CARB to allow ZEV credit transfers across states, classes

CARB will allow OEMs to use credits earned for light-, medium-duty ZEV sales to offset Class 7-8 deficits; also will enable ‘pooling’ of credits across opt-in states, among other changes.

If finalized, this proposal would remove all greenhouse gas standards for light-, medium- and heavy-duty vehicles and heavy-duty engines, starting with EPA’s first greenhouse gas regulations set in 2010 for light-duty vehicles and those set in 2011 for medium-duty vehicles and heavy-duty vehicles and engines – which includes off-cycle credits like the much hated start-stop feature on most new cars.

EPA set to unravel 'disastrous' federal trucking emissions regulations

Distributors tell MEMA what they need from vendors

A driver measures tread depth on a drive tire to evaluate wear patterns and drivability issues.

What tire treads can tell you

Half the year, in review

Learn how to move your used trucks faster

With unsold used inventory depreciating at a rate of more than 2% monthly, efficient inventory turnover is a must for dealers. Download this eBook to access proven strategies for selling used trucks faster.

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KEEPING TRUCKS ROLLING: Staying Ahead with Smarter Diagnostics & Maintenance – In Any Economy

Staying Ahead with Smarter Diagnostics & Maintenance – In Any Economy