There are valid arguments on both sides of the right to repair issue.
There, I said it.
Customers, that is end users, need a choice in their service decisions. This is a fundamental supply-demand principle. The independent channel’s role in supplying parts and service work is historically significant and is often the first choice for truckers.
The vibrancy and profitability of that channel is testament to the fact that it is an outlet customers need and rely on to meet their own bottom-line obligations. Perhaps it is a less-expensive option than OE dealer service, or perhaps the quality of the work and the business relationship makes it worth continuing.
Regardless, from a market-dynamics standpoint, you are a fundamental spoke on the larger wheel, but your voice is a whisper or an echo, unless you speak up now. Now
