Fifth wheel manufacturer Fontaine International says it has upgraded its Web site, www.fifthwheel.com, to make it easier for customers to get the fifth wheel information they need quickly and efficiently.
“Fifthwheel.com provides a wealth of information about Fontaine fifth wheels and Genuine Fontaine Parts,” says Toby Harris, vice president of sales and marketing for Fontaine Parts Connection. “Our new site has been reorganized to be faster, easier and more intuitive. For example, clicking on a top plate name brings up a page with all the information a customer may want on that product, including specifications and features/benefits. The page also has links to mounting options, schematics, instruction handbooks, coupling/uncoupling procedures, recommended maintenance, the parts catalog and a rebuild guide.”
The Irondale, Ala.-based company says the Web site provides multiple resources for specifying, using, maintaining, troubleshooting and rebuilding fifth wheels; there is an extensive library of videos available to watch online or to download, and PDF versions of product literature, sales materials, driver FAQs, troubleshooting flow charts, warranty information and technical bulletins are available. An interactive “Choosing the Right Fifth Wheel” application is designed to walk users through the process step-by-step. Many of the materials also are available in Spanish. Fontaine’s Fifth Wheel Training Center also has been incorporated into the new site.
The Web site also features information about Fontaine International itself, including the company’s focus on research and development and the quality awards it has earned. Contact information is provided for Fontaine sales representatives, corporate headquarters and sales offices in Canada and Mexico, as well as the distribution network.
