Tech2Tech is a new online forum for professional technicians to network and exchange repair and maintenance information. The new Web-based tool was launched by OTC, an SPX brand, and is “a central part of the company’s efforts to leverage the resources of social media to connect with technicians,” according to the announcement.
“The new Tech2Tech Forum will also allow us to interface directly with technicians to offer news, tips and other communications that will strengthen our lifelong partnerships,” said Davin Alan, forum moderator. :More importantly, we anticipate direct voice-of-customer input that will help us better serve the needs of our customers. They will be able to go to http://tech2tech.otctools.com/ anytime, anywhere for questions and answers to the problems that challenge them every day.”
Additionally, the forum will give technicians a direct link to SPX where they can provide open feedback on SPX products and services, as well as offer suggestions for new tools, equipment, parts and procedures
