HDX Services, LLC, a wholly-owned subsidiary of Datalliance, announced two new distributors signed up to use the HDX SiMAN service: CRW Parts (Baltimiore, Md.) and Universal/Lee Smith Truck Parts (Chattanooga, Tenn.). HDX SiMAN is a service that provides a single sign-on solution which allows distributors to access and utilize extranet sites for all heavy-duty manufacturers.
“The addition of both CRW Parts and Universal/Lee Smith should help us get more traction going into the HDAW show in Las Vegas. Many manufacturers have sites that are very useful to distributors, but are not being used. HDX SiMAN helps both the distributor and the manufacturer actually realize the benefits of extranet/on-line tools, ” explains Edward Kuo, executive director of HDX Services.
Manufacturer extranets allow distributor users to retrieve their specific account information, including negotiated pricing, product availability and order status. HDX SiMAN offers these distributor users a menu from a single sign-on process to access multiple manufacturer sites. This service helps users access the information they need and answer their questions easily and efficiently. HDX SiMAN also offers better security of account information by managing and communicating personnel changes such as new hires, transfers and terminations directly to suppliers.