Paccar Inc. has presented Fleetline with its 50 PPM award for 2010. According to Fleetline, receiving this award places Fleetline in an elite group of suppliers who have met the highest level of quality and warranty performance for a full calendar year.
To win the 50 PPM Award, a supplier has to achieve an approval rate equal to or better than 99.995 percent. Fleetline’s award is based on the spray suppression system parts it supplies to Paccar for heavy-duty Class 8 trucks assembled across all of the OEM’s North American facilities, as well as warranty claims on trucks already in service.
“We were honored with the recognition from Paccar last year, and to claim this award again demonstrates the commitment that our sourcing, manufacturing and shipping personnel have to our customers,” says Doug Henson, president of Fontaine Spray Suppression Company. “We regularly discuss quality improvements with our employees, and recognition from our customers is the best validation of the quality message we try to teach and practice.”
“We are dedicated to continuously improving our quality systems,” adds Gerald Harrison, Fontaine director of manufacturing. “This award provides our team with great encouragement to keep researching new opportunities for improvement. We will do our best to continue this winning streak into the future.”
