Fontaine Modification introduces its Fontaine Modification Access365 customer portal to offers fleets increased visibility throughout the modification process.
According to Fontaine Modification, the new portal allows customers to track their trucks at every stage — from factory arrival to final release — in real time, eliminating the common question: “Where’s my truck?”
“Our customers manage complex operations, and uncertainty creates unnecessary anxiety,” says Jamil Young, Fontaine Modification president. “We developed Fontaine Modification Access365 to eliminate that uncertainty by providing real-time status updates, quality photos, functional videos and digital records in one secure portal. What began as a powerful internal visibility tool has evolved into a fully branded customer experience — one that many of our customers already rely on every day.
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“As Fontaine Modification continues to grow, we are investing in systems that scale with our customers. Fontaine Modification Access365 is more than a tracking tool; it is a digital infrastructure that supports total fleet management, clearer communication and operational confidence.”
Fontaine developed its Access365 portal in-house and has perfected it with input from major fleet customers over the last three years, the company says. Now Fontaine is making Access365 available to all its customers, no matter the size of the fleet or complexity of the job, from fleet graphics installation to fully engineered steering conversions, cab and chassis modifications or drivetrain changes. Fontaine Modification Access365 is available for vehicles being modified at any of the company’s nine locations across the United States.
Through Fontaine Modification Access365, customers can see whether a specific truck is on order, in process, on the lot or released. They can view timestamps from transporter delivery; receive photos documenting the truck’s condition upon arrival and VIN verification; and can access live status updates directly from Fontaine’s enterprise resource planning (ERP) system. And because the portal is continuously updated in real time, there are no delays and no need to wait for updates, the company says.
While a truck is with Fontaine, customers also can view quality-control photos taken during the modification process and can watch testing videos confirming that vehicle systems are operating within acceptable ranges. At the end of the modification, Fontaine says can access final release photos showing completed builds.
The portal also serves as a convenient, centralized data hub for every truck. Fontaine says ech customer has secure login access to view only its own data, creating a one-stop shop for truck tracking, documentation, compliance and reporting. The company reports customers can access:
- VIN and serial number records
- DOT inspection paperwork
- Modification documentation
- Inspection reports and fleet-level data.
Data can be exported to Excel and downloaded as needed. The platform is highly customizable, so Fontaine can work with customers to support custom needs and to integrate Access365 with existing fleet management systems.
