CDK hit with cyberattack; dealer systems shut down

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Updated Nov 20, 2024
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[Editor's note: This story was updated Nov. 20, 2024]

CDK Global has been hit by a cyberattack, shutting down its dealer management systems for more than 15,000 dealer operations. 

[RELATED: Protect against cyberattacks with a solid defense strategy]

The incident was first reported earlier in the week, and CDK was able to address the issue quickly and get its dealer systems back online before a second attack forced another shutdown Wednesday. After of late Thursday the systems were still offline.

CDK has not yet responded to a request for comment to Trucks, Parts, Service, but in a statement to the National Automobile Dealers Association (NADA) said, "Dealers are very committed to protecting their customer information and are actively seeking information from CDK to determine the nature and scope of the cyber incident so they can respond appropriately."

[RELATED: Karmak shares lessons learned after surviving cyberattack]

Cyberattacks are a crime on the rise. In reporting CDK's outage, CBS News cited a report from SOAX that more than 3,200 data breaches occurred last year, impacting more than 65 million victims.

The severity of the attack against CDK is currently unknown, as is if a customer data breached occurred as a result of the incident. 

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