Mack launches driver app for Pioneer

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20250515 Mack Trucks Launches My Mack Driver App, Enhancing Connected Vehicle Experience For All New Mack Pioneer™ Model

Mack Trucks launched MyMack, a driver application that enhances the connected vehicle experience for the new Pioneer highway model

"The Pioneer was designed with the driver experience as a top priority, offering features like our exclusive premium seating system with armrests on both sides, a flat-bottom steering wheel and a customizable switch layout," says Jonathan Randall, president of Mack Trucks North America. "The MyMack app extends this driver-centric philosophy beyond the cab, giving drivers unprecedented control and information access even when they're away from their truck." 

[RELATED: Mack announces CARB-compliant engine plans; Pioneer EV plans]

The app is downloadable from the Apple Store and Google Play. It gives drivers remote access to the vehicle, allowing them to monitor critical information and control select functions from their phones, such as the fuel level, diesel exhaust fluid (DEF) level, oil level and vehicle lights. 

If the truck includes the Mack Integrated Parking Cooler, the app will also allow remote climate control activation. 

"The MyMack app represents a significant advancement in how drivers interact with their vehicles," says Patrick Brown, director of strategy for Mack. "By putting vital truck information and controls literally in the palm of their hands, we're helping drivers get the job done more efficiently and safely, while improving their overall experience." 

MyMack is part of Mack's Integrated Uptime bundle. The Pioneer also comes standard with Mack Connect, the company's proprietary fleet management and analytics portal. 

"Mack Connect is built for Mack customers to provide them with more detailed information than they can get elsewhere," Brown says. "We're enabling fleet managers to make data-driven decisions that streamline their operations, while maintaining our commitment to maximizing uptime." 

Mack Connect allows fleet managers to monitor vehicle location and speed history, and to access detailed performance metrics. It also enables analysis of individual fuel efficiency and comparison across drivers and trucks, supporting more efficient route planning. 

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Mack Connect also provides detailed safety information, such as roll stability interventions, hard braking events and driver seatbelt usage. 

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