Victor CummingsRush Enterprises, Inc., has appointed Victor Cummings as vice president of Service Operations.
In this role, Rush says Cummings will be responsible for leading the company’s Service, Collision Center, RushCare and Telematics/Technology business units.
“Victor is intensely customer-focused and recognizes that reliable customer uptime, communication and technology are the keys to our growth and success. He is skilled at building competencies with his employees, promoting teamwork and creating positive relationships with his customers and colleagues,” says Michael J. McRoberts, senior vice president and chief operating officer, Rush Enterprises.
“He also understands the critical role that disciplined processes play in driving a consistently positive and value added customer experience. I am confident he will use these attributes to integrate and strengthen the service operations of our company.”
Cummings has been with Rush since 2011. He joined the company as general manager of Rush Bus Center – Atlanta, then became district general manager of the Northern Ohio Region and later the North Carolina Region.
Most recently, he was regional general manager of the company’s Mid-Atlantic Region. Prior to joining Rush Enterprises, Cummings spent six years with McNeilus, first as a branch manager and later the senior director of Aftermarket Operations, Rush says.
