Kenworth Maska received the 2018 Kenworth Dealer of the Year Award for the United States and Canada. From left are Kevin Baney, Kenworth assistant general manager for sales and marketing; Mike Dozier, Kenworth general manager and Paccar vice president; and Kenworth Maska executives Nicolas Letendre, SĂ©bastien Letendre, Samuel Letendre, and Pierre Letendre.Kenworth Maska was named the 2018 Kenworth Dealer of the Year for the United States and Canada at the annual Kenworth Dealer Meeting held recently in San Diego.
“Kenworth Maska and our employees are dedicated to delivering excellent Kenworth heavy- and medium-duty trucks, parts and service that support customer uptime and enable fleets and truck operators to succeed in their businesses,” says Pierre Letendre, president, Kenworth Maska, which operates dealerships in La Présentation, St. Mathieu de Laprairie and Sherbrooke, Quebec. “The Kenworth dealer network family consists of outstanding dealers, which makes the Kenworth Dealer of the Year award a very special achievement and honor that we can take great pride in here in Quebec at Kenworth Maska. This is really a team effort and we want to thank each and every one of our employees at Maska for this accomplishment.”
“Kenworth Maska produced excellent results across our dealer excellence categories to attain nine appearances in the Kenworth Dealer Top 10 rankings,” says Mike Dozier, Kenworth general manager and Paccar vice president. “The dealer ranked high in market share, technician training, customer satisfaction, Paccar Parts performance and growth, as well as overall facilities excellence.
He adds,“The commitment of Kenworth Maska to customer uptime is exemplified by its rapid response to customer roadside assistance requests from the Paccar 365 Center, and the use of Kenworth TruckTech+ Remote Diagnostics and Kenworth TruckTech+ Service Management systems. Congratulations to The World’s Best Kenworth dealer in 2018.”
Kenworth also presented Gold and Silver dealer awards, as well as Paccar Engines, Medium Duty, Parts and Service, and TRP Dealer of the Year awards at its recent meeting.
Kenworth Gold Awards
Kenworth Maska was selected as Kenworth Dealer of the Year from among Kenworth’s five Gold Award winners for 2018. Other Gold Award winners are MHC Kenworth – Colorado, MHC Kenworth – Kansas City, MHC Kenworth – Oklahoma, and Wichita Kenworth. The Gold Award is presented to a select number of Kenworth dealers each year that achieve the highest level of performance in the Kenworth network, the company says.
Kenworth Silver Awards
During the Kenworth Dealer Meeting, Kenworth also recognized its 12 Silver Award winners: Kenworth of Jacksonville; Kenworth Montréal; Kenworth Sales Company, MHC Kenworth – Arkansas; MHC Kenworth – Georgia; MHC Kenworth – Springfield; MHC Kenworth – Tennessee; MHC Kenworth – Texas; Motor Power Kenworth – Billings; Rihm Kenworth, Truckworx Kenworth – Birmingham; and Wisconsin Kenworth.
Kenworth Paccar Engines Dealer of the Year
MHC Kenworth – Oklahoma received Kenworth’s PACCAR Engines Dealer of the Year honors. Kenworth says this dealer sold nearly 900 Paccar MX-powered units, achieved impressive market share, and made the Top 10 list in multiple categories. These included call center response, Paccar MX technician certifications, and Paccar MX engines sold.
Kenworth Medium Duty Dealer of the Year
MHC Kenworth – Tennessee was named Kenworth Medium Duty Dealer of the Year. This year’s winner retailed nearly 300 medium-duty trucks to a diverse base of unique industries, including towing, paving, excavating, residential construction, city government, utility, petroleum, landscaping, farming, hot shot services, grocery, and local produce haulers, Kenworth says.
Kenworth Parts and Service Dealer of the Year
Truckworx Kenworth – Birmingham captured the Kenworth Parts and Service Dealer of the Year award with performances at or near the top of every major parts sales category. Truckworx was rated first in retail sales and Paccar Parts purchase growth, plus it ranked in Kenworth’s Top 5 in the outstanding facilities category, Kenworth says.
Kenworth TRP All-Makes Dealer of the Year
Kenworth of Indianapolis increased its TRP sales by 28 percent, overall parts purchases by 16 percent and opened a new TRP store in 2018 to help earn Kenworth TRP All-Makes Dealer of the Year honors. The award recognizes the Kenworth dealer that provides the best support for TRP all-makes parts and service, the company says.
Kenworth says it also celebrated significant Kenworth dealer anniversary milestones reached in 2018: 50 years – Kenworth of Pennsylvania (Carlisle, Pa.); 45 years – Youngstown Kenworth (Hubbard, Ohio); 40 years – Wisconsin Kenworth (Windsor, Wis.), and Truckworx Kenworth (Birmingham, Ala.); 30 Years — Kenworth Québec (St-Nicholas, Québec), and Timmins Kenworth (Timmins, Ontario); and 25 years – Performance Kenworth (Cleveland, Texas) and Summit Kenworth (Amarillo, Texas).
