Mack Trucks has introduced an online resources for trucking companies and dealers offering useful information from government agencies, trucking industry experts and Mack to assist them in navigating through the COVID-19 situation.
Mack says the dedicated webpage will be regularly updated and includes a video expressing Mack’s appreciation for customers, professional drivers, service technicians and dealers, as well as links to the #thankatrucker conversation on social media.
“We wanted to express our sincere gratitude to the numerous trucking company employees, dealers, drivers and service techs across our industry who continue to step up, despite personal and economic hardships,” says John Walsh, Mack Trucks vice president, marketing. “We’re also doing our best to provide information helpful to them in getting the job done. Whether it’s delivering groceries to our stores, performing essential construction projects, or picking up the trash, we know we echo the sentiments of countless others in saying thank you.”
Mack says its webpage offers resources such as links to the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), American Trucking Associations (ATA) and the U.S. Department of Transportation, all of which offer the most up-to-date information available. The page also features Mack-specific information, including details about ongoing 24/7 customer support from Mack OneCall agents, parts availability, production updates and a link to dealer locations.
Visitors to the page will also see posts from the #thankatrucker campaign, and have the opportunity to take part in the conversation, the company says.
