Conway Beam Truck Group recently invested $16.2 million to open a new Mack and Volvo dealership near Buffalo in West Seneca, New York.
Built from the ground up, the new 75,000 sq.-ft. facility features 51 service bays, including three dedicated CNG bays, separate washing bay and an overhead crane. Resting on 25 acres off Interstate-90 and State Route 400, the site at 1500 North America Drive offers access and numerous customer amenities.
“Conway Beam Truck Group’s new state-of-the-art dealership is a testament to its 70-year commitment to Mack Trucks and its customers,” says Jonathan Randall, Mack Trucks senior vice president of North American sales and commercial operations. “Mack is pleased that Conway Beam invested to build this facility, which expands their offerings, as well as improves its working environment for employees.”
Conway Beam built the new dealership after leasing a smaller Buffalo facility beginning in 2017. Ground was broken on the new construction in March 2019, which recently opened in 2020.
“For over 20 years, Conway Beam Truck Group has been a valued dealer partner of Volvo Trucks,” says Peter Voorhoeve, president, Volvo Trucks North America. “We look forward to Conway Beam’s continued commitment to quality service and dedication to its customers.”
Conway Beam’s new dealership has a 233 percent larger shop floor space, a 120 percent larger parts area and a 62 percent larger sales floor. About $1 million in parts inventory is available at the location.
“Our new facility enables us to continue providing the trucking and transportation industry with superior equipment and services,” says Chelsea Conway, CEO of Conway Beam Truck Group and fourth generation owner.
The new facility offers a covered service canopy for easy and comfortable customer check-in, and a driver’s lounge with reclining theater seats, television, work station, refrigerator, microwave and customer bathroom and shower. The large well-lit parking lot offers plenty of short- and long-term parking.
The shop floor is heated and offers plenty of natural light to increase employee comfort and productivity, and 18 technicians, eight of which are master technicians, are available to service vehicles. Hours of operation are 6 a.m. to 10 p.m. Monday through Friday and 7 a.m. to noon Saturday.