“Amazon.com is a known, trusted online retailer that will help us connect with customers on a whole new level,” says Patti Corso, Navistar e-commerce manager. “Navistar Parts was the first truck and bus OEM to sell truck and bus parts online and this partnership with Amazon.com extends our reach and offers a truly consumer-focused purchasing experience.”
With Amazon.com’s e-commerce platform, Navistar says shoppers can customize their shipping preferences (next day, two-day, and ground), see product reviews and use a variety of payment options including Paypal and Amazon.com gift cards. The search capabilities of Amazon.com allow customers to search by item, price, make and model, and see suggested products that complement their selection.
“(The website) www.Amazon.com/partsmart will make it simple to identify the parts you want and the related products you need,” Corso says. “The customer-friendly aspects of the site are wonderful additions to Navistar Parts’ e-commerce options.”
Navistar Parts’ existing e-commerce site, www.partsmartparts.com, will also continue to offer parts and promotions.
“This move is about opening up choices for our customers,” says Corso.
