“Meritor’s BullPen and Meritor Mobile offer our customers two innovative technology solutions to easily access Meritor product and training information,” says Matthew Stevenson, general manager, North American Field Operations and Marketing, Meritor. “These tools serve as an extension to our field sales and service organization, Meritor DriveForce, and help deliver high quality customer support.”
The Meritor BullPen is a web portal designed for dealers, fleets and service providers to access Meritor’s product information and training in one central location. The company says users will have access to more than 1,000 documents including product presentations, sales literature, product videos and photos, service bulletins, parts books, web-based training, Meritor on the Move (MOTM), a Meritor Mobile application link for easy downloading, Meritor and industry news, and more.
Meritor Mobile, a sales and service information application for the Apple iPad, has been enhanced in its second generation to offer users “real-time” updates, the capability to customize content by selecting from seven applicable OEM brands, and the ability to email content stored within the application, the company says.
The Meritor Mobile app is said to provide a detailed portfolio of Meritor’s sales, maintenance and technical information in an intuitive and easy-to-use format. Users also will now have the ability to download the full version, which stores videos locally, or a smaller remote version, which only requires a fraction of the device storage capacity.
For more information, or to download Meritor Mobile, visit the meritorbullpen.com, www.meritor.com/meritormobile or download directly from iTunes. Meritor says existing users of Meritor Mobile will need to download this updated version to obtain these new features.
