Wednesday was a busy one for Freightliner Custom Chassis Corp. (FCCC).
The company announced plans for a new flagship, state-of-the-art Factory Service Center for recreational vehicles adjacent to its headquarters and assembly operations in Gaffney, S.C. FCCC also announced its intent to expand its work with Roush to bring a next-generation, gas-powered Class A chassis to the RV market.
In developing the factory service center, FCCC says the location will offer exclusive amenities, convenient accessibility and comprehensive services to ensure a comfortable service experience for FCCC motorhome customers.
Highlights of the new facility will include:
- 12 service bays for RVs and more than 18,000 sq.-ft., of service space
- More than 30 secure RV spaces with electric and water hookups
- Dedicated outdoor space to host RV rallies and other large industry events
- 16,000 sq.-ft., of office space for FCCC team members
- Ample meeting and classroom space
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“Our Factory Service Center will set a new standard by strengthening our commitment to providing the most comprehensive service and ownership experience in the industry,” says Akbar Ghous, vice president of sales and marketing for FCCC. “As our premier Oasis service location, it will stand as a true RV center of excellence and ensure FCCC owners enjoy world-class amenities and service.”
Additionally, the company says the center will offer ongoing, in-person opportunities for owners to attend Camp Freightliner, its two-day, in-depth training sessions helping them become more familiar with their FCCC chassis across a number of operational and detailed maintenance topics.
“People pick products powered by FCCC for many reasons, with service being one of the most important,” Ghous adds. “Our new Factory Service Center will offer RVers an experienced and expert team, incredible amenities and an experience that will feel like so much more than just a service stop. It will be a welcoming, world-class respite for RVers.”
FCCC states groundbreaking for the factory service center is expected to be completed by the end of 2026 with completion and opening tentatively scheduled for the fourth quarter of 2027.
Next-generation, gas-powered chassis also coming from FCCC
Through the new agreement with Roush, FCCC also will work with Roush Power Systems — a recently formed division of Roush — to integrate the new GM 6.6-liter gas engine into a new front-engine Class A chassis expected to start production in January 2028.
FCCC states the collaboration is expected to provide OEMs a platform offering enhanced handling, ride quality and coach amenities that FCCC customers have come to know and expect.
“This partnership brings together two of the most respected and recognized names in commercial transportation, combining decades of innovation, expertise, and industry leadership,” adds Ghous. “We bring an unparalleled legacy and industry leadership to this segment, as well as a unique understanding of our OEM partners and RV customers. From engineering and purpose-built manufacturing to the most comprehensive service network, we are excited to bring an enhanced experience to the Class A gas market.”
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Designed and built specifically for the RV market, FCCC reports the new gas Class A product will be the latest in a long line of RV-specific innovations in FCCC’s growing list of custom-built, industry-leading chassis.
Exclusive features and innovations FCCC has introduced include the state-of-the-art DriveTech digital display; the V-Series Suspension System; the precision-tuned UltraSteer tag axle; and BrakeSync air system.
Additionally, as with all coaches built on FCCC chassis, owners of the new gas-powered Class A products will have access to the industry’s largest service network, composed of more than 450 Freightliner-branded service locations throughout North America, including more than 100 Oasis Network dealerships. All locations are equipped to handle Class A coaches with ease. Oasis service technicians are specially trained to work on FCCC chassis and positioned to receive parts quickly through the FCCC nationwide parts distribution system.
Other ownership features with the new Class A gas products from FCCC will include a comprehensive warranty, 24/7 factory-direct support, and an official customer-support mobile app, the company says.
“Providing RVers the ultimate ownership experience means more than just the coach itself,” Ghous says. “It means making sure they have access to the best support network in the industry no matter where they are or when they may need it. It’s how we’ve built our reputation and our position as industry leaders.”
