Vehicle maintenance certification improves repair rates, cuts expense

Cannon Mug Headshot
Updated Mar 25, 2026

Trucking regulations are scarce on the maintenance side of transportation, but "optional" doesn't have to mean stagnant. Voluntary certification is a powerful way to prove technical and leadership prowess against objective, industry-wide benchmarks. It’s more than just a piece of paper; it’s a strategic asset for both the individual and the organization.

Why certification matters

The path to certification is rigorous but it does more than just measure a current skill set; it identifies gaps and provides a clear roadmap for professional growth. Earning these credentials builds confidence, distinguishes individuals from their peers, and prepares them for leadership and mentoring roles.

Bob Cornwell, Senior Director of Medium/Heavy Vehicle Technical Programs at Automotive Service Excellence (ASE), noted that veteran technicians often resist testing due to "test anxiety" or a perceived lack of value. However, he added that as vehicle technology becomes more complex, the risk of remaining uncertified grows for both the individual and the fleet.

The benefit to the business is that certified teams drive a higher ROI. By mastering preventive and predictive maintenance, operations see fewer breakdowns, reduced out-of-service time, and more disciplined cost control. Cornwell noted that ASE certifications have led to 40% better shop productivity and 60% fewer comebacks, as more work is completed correctly the first time. Furthermore, turnover among ASE-certified technicians is 30% lower, and these professionals command a 20% higher earnings potential.

"Those ASE certifications translate to real money for everyone involved," said ASE President and CEO Dave Johnson, noting that ASE currently offers 132 certified heavy-duty programs.

Joe Young, Fleet Maintenance Operations Manager for Publix Supermarkets, said integrating ASE and other certifications into promotion and training programs "is making our fleet safer, more cost-effective, and our associates better technicians."

Publix operates 900 over-the-road trucks and 4,000 trailers. Young attributed the company's ability to extend asset life to a mix of ASE-led certifications, manufacturer and OEM-level credentials, and internal training programs. Currently, about 27% of Publix's technicians are ASE certified, and 10% are ASE-certified Master Technicians.

Partner Insights
Information to advance your business from industry suppliers

"What I have seen and been able to report," Young said, "is that we've had cost reductions in labor, parts, and roadside breakdowns."

There are legal ramifications as well. "I've been deposed before regarding a vehicle involved in a crash, and they want to pull all of your maintenance records," Young said. "When the technicians working on them are certified... it really matters. It takes the wind out of the sails of that particular legal situation."

Opportunities across the board

Citing survey data, Johnson noted that 23% of high school students enrolled in automotive programs would choose a truck/diesel track if it were offered. He encouraged trucking stakeholders to get involved at the school level to reach the 25% of students who drop out because they don't see a clear career path.

"How can you expect to have a career path for yourself when you're a high schooler in an automotive or truck program and you've never been visited by someone from the industry?" he asked.

Professional validation isn't just for entry-level technicians. Opportunities exist for staff at every career stage: supervisors and managers looking to refine leadership, data specialists optimizing fleet performance, and educational institutions ensuring the next generation is industry-ready.

Jeff Arnold, Director of the North American Transportation Management Institute (NATMI), said programs like NATMI's Certified Director of Maintenance and Certified Supervisor of Maintenance are designed to help technicians transition into leadership by developing people and program management skills. Arnold noted that graduates enroll for various reasons, including elevating professional credibility, advancing their careers, and seeking personal development.

Not all certifications are confined to the shop floor. The Technology & Maintenance Council (TMC) launched its Vehicle Maintenance Reporting Standards (VMRS) certification in 2014 to recognize those who use the system and to highlight its data-driven power. Jack Poster, TMC's VMRS Services Manager, said there are currently 621 TMC-certified specialists.

"People want to be recognized—a data entry clerk, a parts person," Poster said, adding that testing is relatively accessible at $100 for TMC members and $125 for non-members.

Expense of training 

Expense doesn't have to be an obstacle. The Department of Education this month introduced a proposed rule that would strengthen workforce training programs like diesel tech by establishing a new Workforce Pell Grant pathway to allow eligible students to use Pell Grants for educational courses lasting from 8 to 14 weeks.

Jason Cannon has written about trucking and transportation for more than a decade and serves as Chief Editor of Commercial Carrier Journal. A Class A CDL holder, Jason is a graduate of the Porsche Sport Driving School, an honorary Duckmaster at The Peabody in Memphis, Tennessee, and a purple belt in Brazilian jiu jitsu. Reach him at [email protected]. 
Looking for your next job?
Careersingear.com is the go-to platform for the Trucking industry. Don’t just find the job you need; find the job you want with the company that wants you!
Learn how to move your used trucks faster
With unsold used inventory depreciating at a rate of more than 2% monthly, efficient inventory turnover is a must for dealers. Download this eBook to access proven strategies for selling used trucks faster.
Download
Used Truck Guide Cover