Tag: CRM

Growth strategies
A tool for your future: Making CRM work in the independent aftermarket
Business owners have several options for tools to help run their businesses and one that's drawing interest is CRM. Read more on Truck Parts and Service.
October 29, 2016
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Maintenance
CRM expert to present at HDAW
Randy MacLean, founder of Waypoint Analytics, will be a featured presenter at Heavy Duty Aftermarket Week (HDAW) 2015, scheduled for Jan. 26-29, 2015 at the Mirage in Las Vegas. HDAW organizers says MacLean’s presentation, Elevating…
October 22, 2014
Growth strategies
A guide for implementing CRM
Customer relationship management software, also known as CRM, is rapidly gaining popularity in warehouse distribution today. But before adding CRM tools into your business, Mark Dancer, vice president of Global Channel Management at Henkel Corporation,…
September 16, 2014
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Business 101: Implementing an effective CRM strategy
People buy from people they know, like and trust. Establishing that rapport is a two-way street – customers and prospects get to know you and …
June 1, 2008
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