Bill Grabarek (TPS Online Editor)Bill Grabarek is the online editor of Trucks, Parts, Service. He can be reached at [email protected].Growth strategiesThe upsell stigmaIndependent aftermarket parts providers often will suggest a higher quality product or additional parts that might help customers complete a job. However, despite their best intentions, some customers might bristle if they believe they are…February 26, 2019CommentaryIs “showrooming” a danger to the aftermarket?It started nearly a decade ago. Brick-and-mortar retailers began struggling with “showrooming,” which is when a consumer goes to a store to examine merchandise before purchasing the items online. For example, a consumer is in…February 22, 2019Growth strategiesIndustry weighs in on Amazon threatAmazon’s selling of heavy-duty truck parts has undoubtedly caused some hand wringing. Although the Internet giant has and likely will continue to create challenges within the industry, Amazon has its limitations. Within those limitation are…February 5, 2019Growth strategiesSupplier panel discusses importance of product standardsSeveral suppliers discussed their involvement in, and the importance of, industry cooperation and adoption of product standards as part of a briefing, “Why Your Colleagues and Competitors are Adopting Product Information Standards,” sponsored by Pricedex…February 4, 2019Growth strategiesHDAW session addresses tech recruitment, retentionRecruiting and retaining technicians has been an industry issue for years and the situation is expected to only get worse. Homer Hogg, director, technical service, TA/Petro, addressed the challenges and possible solutions during his session…February 4, 2019Growth strategiesWyakin Foundation honors four suppliers for their supportThe Wyakin Foundation honored four suppliers at Heavy Duty Aftermarket Week with the organization’s inaugural Wyakin Legacy Award for their continued support and partnership in service to wounded and transitioning veterans. The companies are Meritor, Minimizer, Phillips Industries…February 4, 2019Growth strategiesFras-le announces expanded product offerings, acquisition at HDAWFras-le North America announced at Heavy Duty Aftermarket Week in Las Vegas changes to its hydraulic product offering for commercial vehicles, the launch of a copper-free air disc brake pad line called GRN Tech as…February 1, 2019Growth strategiesKeeping pace with a rapidly changing industryThe aftermarket community cannot afford to underestimate the speed at which the industry is evolving, according to Gerry Mead, executive director of innovation, Phillips Industries, who addressed the “Impact of Better Products and Changing Industries”…January 31, 2019Growth strategiesBurrus, Schmidt discuss vision, initiative during HDAW keynoteFuturist Daniel Burrus, founder and CEO, Burrus Research Associates, explained how to improve attendees’ businesses by identifying and seizing opportunity, having an anticipatory mindset and maximizing relationships. “Everyone in this room is really busy and…January 30, 2019Growth strategiesHDAD panel discuss benefits and challenges of ADASAdvanced Driver Assistance Systems (ADAS) was a hot topic during Monday’s session “Realities of Current and Future Technology in the Aftermarket” at Heavy Duty Aftermarket Dialogue (HDAD) in Las Vegas. Brian Daugherty, MEMA chief technology…January 30, 2019Previous PagePage 23 of 29Next PageTop StoriesSupplier UpdatesWebb, Dana agree to long-term partnershipWebb Wheel Products and Dana Commercial Vehicle Systems are teaming up.Growth strategiesU.S. fleet added carriers, reduced equipment in Q3Mergers & AcquisitionsFleetPride, TruckPro mergingTechnician trainingKeeping current on training builds efficiency, valueOutlook and BenchmarkingVIPAR Heavy Duty leaders tout resiliency, ingenuity for 2025 success
