Sales coaching/training

Sales coaching/training
Gabriel offers new product training video
Gabriel has announced the launch of new video 'Which is the Best Shock or Strut for My Vehicle?' now available online.
September 26, 2022
Gabriel Shock Selector video thumbnail
Sales coaching/training
Annual IC Bus University returns as in-person event
IC Bus recently hosted the 13th Annual IC Bus University Training session, the first year the event has been held in-person since 2019.
September 7, 2022
IC Bus University training session
Sales coaching/training
UTA announces scholarships for truck technicians
The Used Truck Association and the UTA Jerome Nerman Family Foundation are awarding three $6,000 scholarships to applicants who pursue education to become truck technicians.
September 2, 2022
Used Truck Association's UTA Jerome Nerman Family Foundation logo
Sales coaching/training
Understanding human behavior to increase sales
Knowing your own behavior as a salesperson is important. Understanding human behavior of customers is even more important.
August 29, 2022
Allen Phibbs standing behind a desk in an office
Used trucks
Consignment truck sales continue to benefit all parties
Despite a consistent decline in sales over the summer months, dealers say it’s still a good time to accept and sell heavy-duty trucks on consignment.
August 23, 2022
Customer shaking hands with sales person.
Sales coaching/training
Dobbs Truck Group using conversational platform to assist service communications
Dobbs Truck Group has signed an agreement with TruVideo to use the company's conversational platform in its 25 dealership locations to prevent damage claims through their service departments, as well as streamline communication with customers.
August 4, 2022
TruVideo logo
Growth strategies
When and why suppliers choose to make a branding change
A refreshed brand can generate buzz and created heightened awareness with customers. Coupled with larger, structural business changes, a branding change can offer suppliers an opportunity to differentiate themselves and simplify their customer experience.
August 3, 2022
A corporate brand also stands as a company's identity
Commentary
Don't overlook training if you’re investing in data
Today’s data analysis tools are fantastically robust. If you’re salespeople aren’t well versed on how to receive and analyze those insights to make smart strategy decisions in the marketplace, they could be wasting their time — and your money.
July 22, 2022
RigDig Business Intelligence home page
Business operations
How data can help uncover new sales prospects
Existing customers aren’t the only targets you can approach with data. Good data also can uncover new sales opportunities and create entry points with new customers
July 21, 2022
Veteran business owner researching customers on computer
Business operations
Smart data analysis can expand sales with existing customers
Good salespeople know landing a sale today doesn’t ensure another sale tomorrow. Customer needs and expectations are always changing. One way sales teams in dealer and aftermarket operations can keep up with shifting customer priorities is through data.
July 20, 2022
Man using computer to analyze business data
Class 3-6
NTEA's Executive Leadership Summit heads to Baltimore in October
NTEA has announced the dates for its Executive Leadership Summit, which will be held Oct. 17-18, in Baltimore at the Hyatt Regency Baltimore Inner Harbor.
July 14, 2022
NTEA Executive Leadership Summit logo
Sales coaching/training
Phillips taking its technology trailer on the road
Phillips Connect is bringing its innovative technology to the front door of North American fleet operations with its state-of-the-art, solar-powered tech trailer.
July 13, 2022
Phillips Connect's technology trailer from the outside
Alternative power
Cummins says agnostic engines will increase sales opportunities, reduce maintenance complexity
As Cummins readies its new technology for its North American introduction, the engine maker also is investing resources to convey the advantages of its agnostic engines to OEMs and fleets who will buy them.
July 7, 2022
Cummins' sign in the air
Supplier Updates
Meritor adds spec'ing tool to Driveshaft on Demand
Meritor has announced an online tool to streamline its 24-hour Driveshaft on Demand (DOD) program, enabling customers to quickly and efficiently identify and order replacement driveshaft products from MeritorPartsXpress.com.
June 22, 2022
Meritor's bull with wings image
Supplier Updates
Gabriel debuts marketing support solution for distributors
Gabriel says the Marketing Support menu offers Gabriel customers a wealth of marketing support including new access to Gabriel product literature and point of purchase support.
June 20, 2022
The full lineup of Gabriel ride control heavy-duty products
Business operations
It's time for suppliers to invest in product information distribution
No parts distributor ever wants to drop a good supplier, but in the years ahead, as the supply chain normalizes, vendors will need to provide more than just inventory to earn and maintain distributor business.
May 27, 2022
Data on a warehouse computer screen
Technician training
Bendix announces summer training schedule
Bendix will hold in-depth technical training sessions in Minnesota and Colorado later this summer.
May 17, 2022
Bendix technician at work
Sales coaching/training
JohnDow updates learning hub
JohnDow says the Learning Hub provides dedicated, educational content focused on automotive shop equipment, service parts, TPMS, and vehicle exhaust extraction.
May 3, 2022
JohnDow Industries logo
Page 1 of 69
Next Page
Top Stories
Rihm Kenworth
Successful Dealer Award
Rihm Kenworth wins 2022 Successful Dealer Award
Rihm Kenworth has won the 2022 Successful Dealer Award. The announcement was made Tuesday during a special awards banquet in Nashville, Tenn., to celebrate the 10-year anniversary of the award program.
Bunch of trucks in a row on the highway
Outlook and Benchmarking
Labor shortage beginning to weaken industry growth potential
Doggett Freightliner store counter
Successful Dealer Award
2022 Successful Dealer Award finalist Doggett Freightliner
Trucks through mirror.
Freight demand
Analysts expect softening in freight market in months ahead
Rihm Kenworth store front
Successful Dealer Award
2022 Successful Dealer Award finalist Rihm Kenworth
Learn how to move your used trucks faster
With unsold used inventory depreciating at a rate of more than 2% monthly, efficient inventory turnover is a must for dealers. Download this eBook to access proven strategies for selling used trucks faster.
Download
Used Truck Guide Cover
White Papers
Fullbay’s Guide to Starting a Mobile Repair Shop
If you've ever thought about starting a mobile repair business or adding a mobile tech to your shop, you need to read this guide.
DownloadView All