Sales coaching/training

CVSN webinar tackles changing buyer expectations
New generations bring their personal shopping and buying habits with them. If you don't evolve to their expectations, you could be left behind.
November 16, 2023
Driver with phone and tablet
How to effectively sell alternative power
OEM say training a salesperson to intelligently support alternative powertrains and electric vehicles does not require a dramatic shift in tactics or go to market strategies. These technologies offer dealers more opportunities to win business.
November 1, 2023
Navistar next charging rendering
Training on alternative powertrains vital to employee safety, business success
Implementing alternative powertrains is a learning curve for fleets and dealers alike. In the case of battery electric and hydrogen fuel cell technology, dealer associates are required to receive OEM training on the equipment before selling it.
November 1, 2023
Volvo truck with zero emissions signage on trailer
Sales coaching/training
GenNext holds successful, engaging networking event
Engaging and educating the next generation of the aftermarket took center stage Monday at the VIPAR Heavy Duty IMPACT Conference in Marco Island, Fla., when GenNext held a speed mentoring event and reception.
October 16, 2023
GenNext speed mentoring
Sales coaching/training
Work Truck Solutions to offer sales coaching service to customers
Work Truck Solutions has partnered with Maritz, a leading provider of automotive training and marketing services, to provide assessments and sales coaching and training services to commercial dealership customers using the company's platform.
August 29, 2023
Work Truck Solutions logo with Maritz logo
Technician training
JE-CO owners bringing tech, business acumen to diesel shop floor
How one Colorado service shop is upending the conventional and bringing outside ideas to technician recruitment, retention and business operations.
August 28, 2023
JE-CO techs work on a large piece of machinery.
Battery electric
Volvo launches Turnkey Solutions program to support EV adoption
Volvo Trucks has launched its customer-focused Turnkey Solutions program, a consolidated fleet management process for procuring vendor services, parts, and products for electric vehicle (EV) charging and more.
August 22, 2023
Volvo tractor being charged in a parking lot
Sales coaching/training
CVSN holds training webinar with Cummins-Meritor
The Commercial Vehicle Solutions Network (CVSN) held its first monthly technical training webinar with Cummins-Meritor Tuesday.
July 18, 2023
Webinar image
Sales coaching/training
Distributor Training Expo earns high marks once again
“With everything we hear in this industry about how important it is to have strong employees — DTE is the one venue where you can send them and they can be with their peers and learn,” says Edward Kuo, CVSN executive director.
July 17, 2023
Attendee enjoying DTE
Sales coaching/training
Four Star holds successful customer experience day
In addition to customers, there were several partners from Daimler Trucks North America present, including Paul Romanaggi, DTNA's chief customer experience officer. He urged those in attendance to include the voice of the customer in everything they do.
July 13, 2023
Four Star Freightliner customer panel
Business operations
Karmak hosts user summit at Transwest
“Through all of the years and all the changes and all of the growth, Karmak has been there with us every step of the way,” says Transwest President and CEO George Eidsness.
June 28, 2023
Transwest's Karmak user summit
Sales coaching/training
Dana holding webinar for EV-ID driveshaft tool
Dana Incorporated will host a webinar at 1 p.m. ET, Thursday, June 22, featuring the new, award-winning Dana EZ-ID digital tool and how it can help Dana customers quickly identify and order the correct parts for driveshaft assemblies.
June 15, 2023
Dana driveshaft webinar
Sales coaching/training
MEMA introduces mentoring program
MEMA, the Vehicle Suppliers Association, is launching a mentorship program for MEMA employees. The program is designed to help build professional skills to positively impact their role at MEMA and careers in the transportation industry.
June 2, 2023
Millennial workers in office
Sales coaching/training
NATDA partners with DealerPRO training
NATDA has partnered with DealerPRO Training to provide NATDA members with service, parts sales, and management training and consultation programs.
May 31, 2023
NATDA logo
Business operations
Dana extends partnership with PhaseZero
Dana and PhaseZero announced this week they have extended their relationship, enabling Dana to continue delivering a modern e-commerce experience for Dana's global distributor, retail, and end-user customers.
May 18, 2023
Customer online showing the options to purchase product
Trucks & Trailers
Driver comfort matters to fleets; Sell them solutions
"Driver retention is one of the biggest issues fleet owners are facing. Added comfort and amenities that fleets can offer to drivers will help them attract and retrain drivers," says Nick Schafer from Gra-Mag Truck Interiors.
May 16, 2023
A man works at a retractable desk in a Volvo truck.
Technician training
Diesel Laptops opens training facility
"We firmly believe that education is the key to success. This new training facility is designed with that in mind," says Diesel Laptops CEO Tyler Robertson.
May 8, 2023
Diesel Laptops training logo
Sales coaching/training
Registration open for in-person UTA sales and management courses
The Used Truck Association (UTA) says registration is open for its Managing for Success and Selling for Success in-person training courses that will be held in Renton, Wash., next month.
April 26, 2023
UTA Training course header
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Top Stories
Truck on interstate driving
Used trucks
Late-model depreciation gently slowing for used trucks
"One month is not a trend, but any relaxation of depreciation would logically show up first in newer trucks, so cautious optimism is not out of the question," J.D. Power reports.
Kriete Group chargers
Alternative power
How electric trucks may transform dealer revenue streams
The image on the left shows a sign being taken down and the image on the right shows a new FleetPride sign in its place.
Growth strategies
Rebranding demands strategy, communication
J.D. Power's Chris Visser speaking at UTA Convention
Used trucks
Used truck depreciation slowing but price unlikely to turn until 2024
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