Bergey's Truck Centers and PhaseZero.ai won a 2026 MACH Alliance Composable Impact Award recently. It recognized five global brands for deploying open, composable and connected architecture with measurable outcomes.
"PhaseZero CxCommerce has transformed how we serve customers and support our team," says James Gavaghan, president of Bergey's. "Our customers get real-time inventory and pricing across all 25 locations and our sales and support staff have shifted from answering routine order questions to helping customers get every part they need to finish the job. It has positioned us to compete for the next generation of customers and team members."
[RELATED: PhaseZero named IDC Innovator]
PhaseZero.ai unified Bergey's 25 locations, two Procede dealer management systems and a 245,000-part catalog into a single composable platform without adding IT headcount or a systems integrator. Customers and employees gained 24-7 self-service access to real time inventory, account-specific pricing and interchange part discovery, PhaseZero.ai says.
"Bergey's has shown that modernization does not have to mean disruption," says Ram Chandrasekar, CEO of PhaseZero.ai. "Across 25 locations, multiple dealer management system instances and a large parts catalog, PhaseZero CxCommerce helped delivery 92.3% year over year sales growth without adding IT headcount. That is the power of practical composable commerce: It coexists with the business systems they already depend on while giving customers and employees the modern, real time experience they now expect."
MACH Alliance President Jason Cottrell says the 2026 Impact Awards recognize organizations that are turning composable architecture into measurable outcomes.
"Bergey's is a strong example," he says. "Modernizing a complex, multilocation operating environment while improving digital sales, conversion, search adoption and customer self-service. This is the kind of real world impact that shows why open, composable and connected technology matters."
