FinditParts Founder and CEO David Seewack and Rich Ferguson of Ferguson Partners have been confirmed as presenters for Heavy Duty Aftermarket Week (HDAW) 2017 next month in Las Vegas.
Seewack will present during the new ‘Aftermarket Briefings’ segment of HDAW, and Ferguson will offer a separate address on the competitive service advantages for the independent heavy-duty aftermarket.
Modeled on the popular “Ted Talk” segments held during many conferences and events, Aftermarket Briefings will bring targeted and experienced speakers from three technology-related solutions companies to discuss the possibilities of incorporating different levels of technology into distributor businesses, HDAW says. Each speaker will have fifteen minutes to discuss how their technology influences the markets they provide services to and how it relates to the independent aftermarket distributors’ businesses.
During his time, Seewack will discuss his strategy in using the internet to transform how heavy-duty truck parts are bought and sold online. Recently, FinditParts expanded by opening strategic distribution centers throughout the U.S. to service customers and to expand its reach in the distribution market. Seewack will describe how other distributors can leverage their current operations by utilizing technology and creative “out of the box” thinking to improve their businesses.
Founded in 2010, FinditParts is the No. 1 supplier of heavy-duty truck and trailer parts online, with more than 6 million parts available from more than 1,800 manufacturers and customers in over 210 countries.
Ferguson’s presentation will focus on the importance of uptime to the customer, building effective relationships and trust with both suppliers and customers, the need for providers to understand telematics, and the impact on training and technology for the independent aftermarket to stay competitive, organizers says. Ferguson will focus on what distributors need to better understand where to invest their time and money for potential growth, such as ongoing service and truck engine software training to increase their relevant offerings to their customers.
Additionally, he will offer suggestions on areas where distributors should focus to stay competitive, such as investing in effective Customer Relationship Management tools, joining nationwide independent networks to leverage customer services, as well as a plan to capitalize on first time warranty fulfillment opportunity with certain suppliers.
Ferguson has a successful history of consistently driving double-digit top line growth, better than market returns, and significant EBITDA improvement. He has extensive expertise in planning and carrying out sales, marketing, corporate finance, continuous improvement as well as product development strategies. His career spans 29 years of senior management roles, including leading divisions of multinational companies (Daimler and Volvo Trucks).